Four Seasons Hotel Tokyo at Marunouchi

The perfect stay ever, you can’t get wrong with this hotel. From the check in to the check out every thing was above our expectation.

Extremely comfortable and pleasant stay. The room itself is spacious and well thought-out. The shower has good water pressure, and the amenities are of good quality. The breakfast is overall good, and the eating area is bathed in natural sunlight. The service is very good; if you decide to go out for an early morning jog, you’ll find that the staff has already prepared by the front entrance jogging route maps, water, power bars, and towels for your exercise. The front desk also makes a note of your departure time and will call to arrange a taxi before you’ve even left your room to check out.

Although the hotel is a bit dated, that’s exactly what gives it its charm and warm, inviting atmosphere. From the moment a staff member greeted us right on the platform at Tokyo Station, we were impressed by their kindness and attention to detail. The service throughout our stay was exceptional, and every detail was thoughtfully executed.

Great location, excellent service, what you would expect from a Four Seasons, it is walking distance from the central train station, which is good and bad, because you hear the trains all day and into the night, which is a significant drawback. Otherwise, the staff and facility were top notch, and the 3-Michelin star restaurant, Sezanne, is in the hotel, and it is one of the best meals I have ever had

I absolutely loved my stay at the Four Seasons Tokyo at Marunouchi. From the minute I entered the hotel until the moment I left, I was cared for with wonderful warmth, gentleness and kindness. Everyone went the extra mile to make my stay as good as it possibly could be, going above and beyond what I could possibly have expected or wished for. I hope just one example will help to illustrate this: when my sister and her daughter arrived in Tokyo after their flight from London, they too were welcomed to the Four Seasons with the sort of kindness and friendship that washes away the weariness of a long journey. My room overlooking the train tracks of Tokyo Station was extraordinary. The room itself was wonderful - as comfortable as anyone could want. What made it so special, though, was the uniqueness of its view. To watch the trains coming and going to and from Tokyo Station was a joy - the sort of experience you will find nowhere else in the world. Just one more thing: when I arrived, the team at Sézanne had left a gift of the most gorgeous madeleines for me - another small act of kindness that made staying at the Four Seasons at Marunouchi such a delight. Thank you so, so much.