Four Seasons Hotel Tokyo at Otemachi

Four Seasons Otemachi is one of the most impressive modern luxury hotels I’ve stayed at, not just in Japan but within the entire FS portfolio. Opened in 2020 and designed from the ground up, this property feels purpose-built for a contemporary luxury traveler. It delivers on nearly every front. Location & Views The location is superb—central, connected to multiple subway lines, and makes navigating Tokyo incredibly easy. The sky-high lobby and guest floors offer views that are nothing short of spectacular. We had multiple mornings with clear views of Mount Fuji from the lounge and our room, which was a highlight of our stay. Design & Atmosphere You can tell immediately that this property is new and intentionally designed. Everything—from the spacious arrival level to the elevators, room layout, finishes, and lighting—feels curated but not overdone. It’s a showcase of understated Japanese luxury. Service Service was excellent and very much in line with Four Seasons standards. We were consistently greeted and welcomed back, often by name, which added a personal and memorable touch. Staff throughout the hotel were warm, polished, and proactive in offering help. Facilities: Pool & Spa The pool and wellness floor are spectacular, offering sweeping city views and a serene, minimalist atmosphere. We booked a massage during our stay, and it was among the best we’ve had anywhere—truly restorative and worth planning time for. Minor Misses Two details stood out as surprising for a hotel of this caliber. First, the toilet paper is single-ply. When everything else—from the bed linens to the bathrobes—is ultra-premium, it feels out of place. Second, during check-in, the staff member knew one of our keys wasn’t working and witnessed it fail in the elevator, yet still handed it to us. Later, I ended up locked out returning from the pool—in a bathrobe—because of that same faulty key. A small oversight, but notable given Four Seasons’ usual precision. Overall Despite the minor quirks, FS Otemachi is an exceptional hotel with next-level design, incredible views, and excellent service. It sets a new standard for luxury in Tokyo, and we look forward to returning on our next visit. Would we stay again? Absolutely.

The views from the rooms here are surreal. The breakfast buffet is off the charts. They had every breakfast item you can imagine. For room service, it seemed like every piece of lettuce and fruit was hand picked and served. Like Michelin starred room service. We could see Tokyo Tower, Mount Fuji, Imperial Palace and gardens, etc. from our room. Service was exceptional! It is hard to put into words how good this place is. We stayed here Nov 9 to Nov 12, and the fall colors were amazing!

This is an amazing hotel. You feel like you are on a peaceful island in the middle of the busiest city in the world. The rooms are spacious and quiet. The service is above and beyond. The design aspects of the hotel are amazing. The breakfast buffet is great. The pastry chef is top notch . Virtu bar is a must. Location is ideal. The gym/ spa is best I have seen in a hotel.

Wow this hotel is amazing and definitely for the modern aesthetic. The interiors are on point with a lovely modern Japanese flair. The views from the 39th floor over the Imperial palace gardens toward Mt Fuji are very memorable especially at night.

It was a great location by the imperial Palace. Easy location to get to and close to the subway lines. Easily walkable to Ginza for shopping and great food scenes. The service there was impeccable. Treated like family from the get-go. The staff there was very courteous and were very friendly and easy to talk to. Once they got to know you greeted you every morning as if your family. The rooms were well appointed. Very modern and up-to-date. The athletic facilities and sauna was also great too We had the afternoon tea and breakfast. The food was amazing and very plentiful. Service was on point and selection was varied. Well worth it to go to the afternoon tea. We are planning to return as soon as we can.