Four Seasons Hotel Tokyo at Otemachi

We were highly impressed by our stay at the Four Seasons in Tokyo. We were impressed from the moment we arrived, the hotel restaurants were top tier as was their amenities. Staff were all lovely and welcoming, spoke good English. The lobby was my favorite of the trip with the pink orchids. The views were stunning from the room also. Well located, very close to the station, easy to find. Only thing we found was that you have to get to the main lobby then go down a few floors to your level, then to leave you had to go back upstairs to the lobby. We felt the staff were very friendly and welcoming, everyone was very helpful and very pleasant to deal with. When we were going to check out, the team had arranged for their driver to take us to our next hotel, and that left us feeling very impressed and it was a nice surprise. Well done to the team for going the extra mile, it makes us want to book with the FS again.

We recently stayed here for our engagement trip to Japan. The hotel is nothing short of fantastic. The concierge team was amazing, setting up tours and engagement photos for us. We ate often at the breakfast buffet and room service, the food was top notch. The hotel rooms are beautiful and well appointed, very modern and the entrance on the 39th floor with a water feature overlooking Tokyo is an amazing view. The service and staff at this hotel are what really set it apart. Every single person we encountered offered some of the best service we have encountered anywhere in the world and they go out of their way to make your stay memorable. Maiko from guest services provided an amazing and seemless check in experience and George from the front door staff guided us through Tokyo station and went above and beyond to ensure a stress free trip. I wouldn't consider staying anywhere else in Tokyo.

Words cannot describe how incredible this hotel and their staff is. Tux, Kei and all the staff members made our trip to Tokyo one of the best vacations I have ever been on. 10 stars if that were an option. The attention to details is truly beyond words. Amazing, incredible, warm, welcoming and beautiful. And the added bonus. The food is delicious! The rooms and public areas are impeccable. Cannot say enough great things about my stay at The Four Seasons Otemachi. A must if you can!!!!

Rooms feel very new and modern. Stunning views of the imperial palace below and Tokyo city all around, particularly at night with all their lights on. Bathroom design is beautiful and stylish. Pool also has a great view of the city and huge loungers for couples to relax together. The mist chairs area is so nice after a hot day or the steam room. Concierge easy to reach via WhatsApp and was really helpful.

The welcome at this hotel is fantastic. The checkin was swift but not rushed. We had an uograde which we were grateful for. The rooms are very well appointed. The bath where you can soak and appreciate the view is great. Breakfast was extensive as you would expect from a Four Seasons. I would definitely recommend this hotel and we will return.