Keio Plaza Hotel Tokyo

I had a really lovely stay at Keio Plaza Hotel Tokyo. The room was spacious, which is a big plus in Tokyo, and made my stay very comfortable. I also appreciated the variety of restaurants in the hotel—there were enough options to keep meals interesting without needing to go out every time. The staff were warm, polite, and very accommodating throughout my stay. A special mention goes to the complimentary Beauty of Joseon skincare products—they were excellent and a pleasant surprise. I’ll definitely travel lighter next time and won’t bother bringing my own cleanser, toner, and moisturiser. Overall, a very enjoyable stay, and I would happily return.

Lovely clean hotel. Great room , looking out onto the Metropolitan Government building so we were able to watch the light show each night. Restaurants and 7/12 in basement of hotel. Very near Shinjuku station ,making it easy to get around. Very pleasant stay ☺️

Terrible Room was missing a bed at check-in. House keeping had to and set up for the first 20 minutes. Our room was only 400sq/ft that felt way too tight for 3. We asked for something larger and they tried to upcharge us the a presidential suite for 3x the price

This was the first hotel we stayed at the beginning of 2 week holiday in Japan. The place is enormous. The lifts were colour coded which helped in locating the room. We were on the 17th floor which has a spectacular view overlooking the city. Our room was spacious and well equipped. The staff were exceptionally friendly and efficient. We had our breakfast in both restaurants, one of which was called Glass Court which had a variety of foods from which to select. We had our dinner one evening at the NAN-EN, a Chinese restaurant. The dishes were very tasty. Special thank you to Izumi for her great service at the NAN-EN. And to Ito Editha (security) who helped us with the use of the safe. Overall I enjoyed staying in the hotel and would recommend.

Overall 4.5/5 for our stay (2 adults, 2 kids): Busy hotel. Spacious room ~34sqm in Main tower which fitted us comfortably. Buffet Bfast was at two restaurants which was crowded at times but service was fast and good. Narita airport limo bus comes right to the hotel in ~1hr. Good connectivity via Shinjuku train station which is ~10mins walk via a covered tunnel (bit of a maze, take the exit to Tokyo Metropolitan Building from Shinjuku West to get to the hotel). There is 711 inside the hotel and few Dept store in walking distance. Issues we faced - requested room config wasn't done (but sorted in 30mins) and housekeeping being moody on how many bottles of water they can send to the room - number changed everyday. Bottles are small and it was 4 of us so hope they can be more relaxed on something this minor. Would recommend this hotel overall.