Mandarin Oriental Tokyo

Our stay at the Mandarin Oriental Tokyo was nothing short of flawless. While the views are iconic, it is the seamless excellence across every department that sets this hotel apart. The culinary experiences were a masterclass in quality: • Breakfast Service: A spectacular start to the day with an incredible variety and attentive staff who remembered our preferences perfectly. • The Pizza Bar on 38th: An absolute "must-do." The intimate atmosphere and world-class craft made for an unforgettable meal. • Sushi Shin: An exquisite, high-end experience where the precision of the chefs was matched only by the grace of the service. A special thank you to the Hotel Manager, Denis, and his entire team. Their leadership is evident in every detail, ensuring a level of hospitality that feels both personal and polished. This is truly the gold standard of service—we cannot wait to return!

We booked the connecting rooms for our family of three. The view from our bedroom and bathroom was amazing as it looked out over the Tokyo skyline from the thirty-third floor. The view was as beautiful in the morning as it was at night. I also loved the view from the lobby. The breakfast buffet was delicious and the staff were very good. The weak spot was the concierge and the strength was housekeeping. The location is pretty good as well. You can walk to 7-11 for the best exchange rate and there is a Starbucks close by as well.

We enjoyed our stay at the Mandarin Oriental Tokyo very much, starting from the reception at the airport until the limousine shuttle service on departure day. The accommodation with stunning views over the skyline, the restaurants and of course the perfect service from all the staff made us feel more than welcome!

Japan is one of my favorite travel destinations, and I visited Tokyo two weeks ago for a holiday. This stay at Mandarin Oriental, Tokyo was a wonderful experience. One of the highlights of the hotel is its excellent location. While the property feels calm and uncrowded, everything is conveniently within reach. Mitsukoshi is just a short walk away for luxury shopping, and there is a food mall directly opposite the hotel offering a wide variety of dining options. Within the hotel itself, there are several Michelin‑starred restaurants, as well as the renowned Pizza Bar on the 38th floor. Unfortunately, I was unable to secure a seat at the Pizza Bar during this visit, which only gives me a reason to return. My room had a beautiful view of Tokyo Skytree, and I was especially lucky to catch a glimpse of Mount Fuji while passing through the lobby — a memorable and unexpected moment. Service throughout the stay was very good: professional, warm, and attentive. Overall, it was a highly enjoyable experience, and I am already planning to return again in December.

Very nice hotel and staff. Worth every penny of the stay.