Mandarin Oriental Tokyo

Where to start. From entering the hotel till leaving the Hotel it was a world class experience. The Hotel its selfe is amazing but the entire staff rise everything to an outstanding level They reed every wish from your eyes. The quality and combined with charm and enormous effort and professionality is and was outstanding. I have been in many hotel in my life, as I work as a Hotel General Manager my self, I can say that this Hotel, its Management and entire staff is expetional and amazing. Thank you for 4 great days

We recently enjoyed a memorable stay at Mandarin Oriental Tokyo. The service team successfully combines Japanese precision with Mandarin Oriental's signature warmth. From check-in to departure, every detail was handled perfectly, with staff being both professional and genuinely friendly. Special thanks to Manager Denis, Ryan, and Karen for their exceptional hospitality, whose attentive care made us feel truly welcome. Rooms were comfortable, views spectacular, and the location convenient - making this our first choice for future Tokyo visits. Highly recommended for travelers seeking quality experiences.

I had an amazing stay at Mandarin Oriental Tokyo! The moment I walked in, I was greeted by the friendly staff at the concierge. They were not only professional but also extremely helpful, answering my question and sending my luggage go my room. The rooms were spotlessly clean, and the bed was incredibly comfortable. Best of all, my west-facing room let me catch stunning sunsets each evening—such a lovely little luxury that made the space feel extra special. The hotel's breakfast spread was outstanding. The restaurant is located at 38/F with a nice view. There was a wide variety of options, from fresh fruits and pastries to hot dishes like eggs and bacon. The coffee was also excellent, a great way to start the day. The location of the hotel is perfect. It's close to many restaurants, shops, and public transportation. I'll definitely be back the next time I'm in town!

Location, Staff members, Rooms and F&B experiences all the way amazing. Services are exceptional!! Just can't wait to be back!

We stayed twice over our stay in Japan and each time our room was spacious with many amenities. Housekeeping were not only attentive but also thoughtful, leaving things like bookmarks for our books and glass cleaners for our glasses. Both of our rooms had breathtaking views with a big bath. All of the staff were lovely and helpful - another example of the thoughtful service was provided on our second trip, when some of the staff remembered us and made extra effort to welcome us back, ask how our trip had been, etc. We didn't have breakfast or dinner at the hotel, but the cocktails were excellent. We also liked the ability to go downstairs to get the subway - very convenient. Would definitely stay again!