Palace Hotel Tokyo

We recently stayed at the Palace Hotel Tokyo as a family of 3 including our 6-year-old child and it was an extraordinary stay. The hotel exudes warmth and wonderful hospitality that Japan is known for. Palace hotel is located in the heart of Tokyo. The hotel lobby has direct access to otemachi station which makes travelling in tokyo very easy. Our room had panoramic views of both Tokyo's iconic landmarks – the Tokyo Skytree and Tokyo Tower. The view of serene Imperial Palace gardens made it more picturesque. The thoughtful gesture of providing a kid dental kit and mini sleepers for our kid is highly appreciated. Our stay is a beautiful memory which is etched in heart forever. Highly recommended!

An excellent hotel with a great location for central Tokyo. There being so little green space in central Tokyo, it is a real pleasure to have a room overlooking a large green park! Even more so when the hotel itself is very comfortable and with excellent service. The food here was also very good! Do note that the bathrooms (at least the one room I stayed in!) have that silly modern approach of having partial glass walls, so there is not full privacy.

Booked 8 nights at Palace Hotel Tokyo – Club Grand Deluxe Room King w/Balcony and Club Deluxe Room W/Balcony for family trip in July. Originally, I made an online reservation at Janu Tokyo directly from their website, later I had to modify the reservation due to additional family member joining us, it took Janu 5 days to reply to my reservation change email, not exactly the caliber of service I’m expecting considering the amount of money they charge, I decided to cancel the reservation with Janu and booked Palace Hotel Tokyo. We had zero regrets with Palace, in fact they exemplify outstanding Japanese hospitality. All follow up email communication and requests with Palace were responded within next day. We had a wonderful stay at Palace Hotel, rooms were spacious and comfortable, the Club Lounge access for breakfast and afternoon drinks were convenient and inviting, we also had dinner at Go and Sushi Kanesaka both were delicious. The hotel basement provides access to Otemachi Station and a maze to Tokyo Station. Above all there were plenty of staff readily available to assist with your needs.

This hotel has always been proudly calling themselves the finest one in Japan: being one of a few hotels in Japan winning Michelin’s top accolade of three keys; gaining Forbes Travel Guide’s five-star rating for 10 years in a row; and most importantly, being surrounded by the Imperial Palace’s moat and the closest property to the Emperor’s residence - the Palace Hotel Tokyo is undoubtedly the most sought-after rendezvous spots and event venues for local politicians and even the royal family members. Our nicely decorated room enjoyed an unrestricted view of the Imperial Palace’s moat, outer garden and front square, and even the iconic Tokyo Tower behind the skyscrapers - such an open view is irrefutably a rarity in the heart of Tokyo. Another rarity was the room’s spacious private balcony, where we could sip our coffee and savour the beautifully plated breakfasts while enjoying the gentle breeze in springtime. The moat-side property also features Japan’s first ever Evian spa, in collaboration with the French mineral water brand, where we indulged ourselves in a lavish afternoon. It is also home to numerous top-tier restaurants in the country, and we have tried two of them: its renowned omakase place and tempura bar. The hotel is more than luxury, but also highlights its convenience - located in the central point of the city, Palace Hotel Tokyo owns a private access to Tokyo Station, one of the busiest transport hubs in the city, as well as its proximity to the neighbouring Marunouchi and Kasumigaseki districts, Japan’s financial and political centres respectively.

Phenomenal location facing the Imperial Gardens. Decor the epitome of good taste. Staff welcoming and efficient. Good choice of western and Japanese restaurants. The terrace on the palace moat is a delight as the sun sets. There are hotels with more bling but none match the Palace for superb service wedded to understated good taste. The place to stay.