Park Hyatt Tokyo

I read a review of the hotel and the reviewer stated how they wanted to live there. I agree as well. If it was the last few weeks of my life and I had the rest of my money to spend, this would be a candidate. I loved hanging out and using their pool, our 50th floor room was amazing, restaurant ambience and views from them were unforgettable. Unfortunately, I couldn't say the same for the food at New York Grill and Bar. They were not memorable and almost disappointing in most cases. Maybe I should have ordered the steak but I couldn't get myself to pay for the cheapest one at $100 for a 4 oz non-wagyu, "Japanese" beef as it was described. Drinks were OK but don't order the cosmopolitan (don't think they used cranberry or had lime in it).

This is truly a great hotel. I didn’t stay before the recent renovation but I’ve stayed twice since. A few highlights: enormous rooms with forever views. Room decor is elegantly understated and beautiful. A walk in closet off the bathroom. The laundry service is very good - not as good as The Peninsula Tokyo - but very good. Dress shirts comeback perfectly folded in white linen bags you can take with you. Also spectacular gym, pool and spa (with incredible steam, and sauna area. Probably the best of any hotel I’ve stayed at. Food is very good everywhere! A few things that I thought could be better: The check-in process is slow. For me, traveling for work, trying to have that be fast would be great. And I had to call a few times to have laundry picked up. An easy fix.

One of the best, nicest hotels you will ever stay at. Feels like you are staying in an opulent art museum. The pictures of the renovation do not do it justice, it's in the details. I won't even post my pictures because it really is something photos don't capture. It is a beautiful hotel with beautiful rooms and wonderful staff. - the staff are top notch, though, this being my first time in Japan, I feel like this is true in general in Japanese hospitality culture. I would guess that the staff at any decent hotel in Tokyo is 100 times more attentive than anything in the US. - the location is a little issue. Some may find it off putting being away from everything. Only a shuttle every 30 minutes to Shinjuku station. Otherwise not terribly walkable. But if you're already shelling out $$$ for this hotel, you are probably cabbing it everywhere anyways. And there are no shortage of cabs waiting at the Park Hyatt. - If you're staying at the hotel, go only to the NY bar, not the restaurant. You are on the other side of the floor with little to no view of the live music, and if you're not sitting at the window which is reserved for couples only, then you don't really get to appreciate the view. Which you already have from your hotel room. Hotel guests have a separate wait list for the bar and you can wait in your room until they call you to come up so that's a nice convenience. I am a huge fan of Lost in Translation, and I do not feel the restaurant is worth the price. - Spend the $30 to use the spa for a couple hours. Totally worth it. - Gym and pool are great with amazing views. - Overall, we loved our stay here and can't wait to come back!

Back after renovations. Excellent service as usual. Should be role standard for all Park Hyatt properties. Thoughtful renovation throughout. Hotel lighting is a bit dark in common areas. Breakfast was a let down, not enough variety and items were not replenished in a timely manner.

Highly disappointed by the quality of the service after 18 month of renovation. The new team is clearly not at the level of the history of this establishment, room are available at 17:00, breakfast is full and there is a waiting line to access it. It’s totally unacceptable for a establishment of such value. Park Hyatt has been lost in refurbishment (not just in translation).