Park Hyatt Tokyo

Love the service and we got a complimentary upgrade with our fam of 4 from a standard to a Felix room w city view and it was gorgeous

Love my experience here! The food is exceptional, and all the staffs we have met are super nice and professional, very detail oriented and very friendly in the mean time. Will come back for sure when I'm in Tokyo next time.

Our stay at the Park Hyatt was amazing, a super comfortable, seamless transition into Tokyo’s high-energy city pace. Unreal views, a fantastic concierge who helped us locate and recover a missing item left on a plane, superb pool… and delicious (Japanese) breakfast not to be missed. Classy & not stuffy!!

I finally fulfliled a dream and stayed at the Park Hyatt and it was a dream come true. Upon arrival, the ground floor team took our luggage and escorted us to the check in floor, where we sat down and checked in. We were escorted to our rooms and the luggage was brought up. The halls and very quiet and the rooms were spacious and very well-appointed. The rooms had walk-in closets, which made it very easy to store our things without cluttering the room. The hotel operates a shuttle to Shinjuku Station, which made it easy to avoid the walk in the summer heat. We had dinner at the New York Grill and looked out over the city from over 50 floors high. The food and service were outstanding. Everyone in our group gushed about how delicious everything was. I also took advantage of the fitness center, which was very clean and well-equipped. Check out was a breeze and we were able to catch the bus to Haneda Airport directly from the hotel. I can't recommend this hotel highly enough!

For years, Park Hyatt Tokyo held a sacred place in my heart. It was the very hotel that ignited my passion for luxury hospitality, deeply rooted in my love for the movie Lost in Translation. I had spent years imagining what it would be like to stay here, but the actual experience turned out to be a massive disappointment. The stay itself was incredibly poor, failing to meet even the basic standards of the Park Hyatt brand, let alone its legendary reputation. Hoping to provide constructive feedback, I took the time to fill out the official Hyatt guest survey after my departure, writing a very detailed, extensive review of the issues I encountered. What hurts the most is the absolute silence that followed. To this day, I have received zero response or acknowledgment from the management team. For a property of this caliber to completely ignore a loyal guest’s detailed grievance is unacceptable. It is heartbreaking to see a hotel that once defined Tokyo luxury show such complacency and a lack of basic care for its guests. The cinematic dream always end.