The Ritz-Carlton, Tokyo

Location not that great far from center rooms big and good but service in breakfast section very poor. Bad selection of food. Cheese. Bread. And very poor English no one understands. The Japanese restaurant food not good at all no taste. Not good meat not worth it.

Nothing not to like centrally located beautiful lobby bar excellent club level with expansive, amenities, high-quality surroundings area near the hotel has beautiful gardens and museums plus an incredibly cool cemetery. The only drawback is that the rooms are absolutely getting dated. They’re still well cleaned and have high-quality finishes, but no longer look to match modern times.

Great stay - rooms and bathrooms are very spacious. Terrific service as expected in Tokyo. I’ve stayed in several of the 5 star hotels in the city and the Ritz is in the very top tier. Gym is good not great but there is a sauna and hot/cold plunge. Breakfast buffet is excellent.

Great hotel, beautiful, service is perfect. Most of the guests are business travelers; it's high-end, a way to show off. What does that mean for leisure travelers? Restaurant reservations are made in advance. If you're just too tired after walking 10 miles around Tokyo, your option is room service. Plus dressing up required even for the lounge - no slippers allowed on tired feet… There is no iron in the room, but you can ask to iron your clothes in advance. This is great if you have a business meeting scheduled, I guess. Many other little things. Overall, this is the first time I’d prefer another hotel to the Ritz-Carlton

Ritz Carlton is known for having great concierge services and my experience in Tokyo confirmed this. I was looking for a tough lunch reservation in high season within a half hour window. Sato calmly called his way through a list of places, finding an excellent restaurant within a 15 minute taxi ride. Just the kind of pleasant expertise that yields results I expect from the Ritz.