Royal Park Hotel The Shiodome, Tokyo

Great hotel for a good price! I stayed in a Standard Double Room on the Premier Floor, on the 37th floor, with access to the lounge. Overall, this was a very pleasant stay and I would definitely book the hotel again. The room was very good: spotless clean, quiet, and well equipped with all the important amenities. It was not especially large, but this is quite normal for Tokyo, and the space was used well. The only thing I missed was a proper cupboard or wardrobe, which could become inconvenient during a longer stay. The windows cannot be opened, but there is a fresh air system underneath the window, which worked very well and made the room feel comfortable. The lounge was very nice, especially for breakfast and in the evening. It is a comfortable and pleasant place to spend time. However, there were no larger snacks available during the day, and the lounge closes rather early at 9 PM. That is worth knowing in advance. The location is excellent. The hotel is very central, close to Ginza and Marunouchi, and Shiodome Metro Station is directly by the hotel. From there, it is easy to get almost anywhere in Tokyo. For sightseeing, shopping, restaurants, and business, the location is hard to beat. Service was excellent throughout the stay. The staff were friendly, professional, and efficient. Room cleaning was particularly impressive: once I put out the cleaning sign, the room was ready again after about half an hour. Considering the location, room quality, lounge access, and service, the price was also reasonable, around EUR 200 per night. Overall, this is a very good hotel in central Tokyo with clean, quiet rooms, great staff, and excellent transport connections. I would happily stay here again.

Wonderful hotel, extremely clean and the maid service was impeccable. Close to the train station. Buffet here is excellent. I thought there was a pool here but there isn’t. Family Mart at the bottom of the hotel which is very convenient. Front desk service is very polite but I wouldn’t say the warmest people. Staff at buffet however were excellent. We booked a room for three people… room was spacious and beds were somewhat firm but I loved it.

Wonderful tour with lots of history given by Jeffrey. He was very polite and helpful. Jeffrey was attentive to what we wanted to see and do.

Extremely disappointing experience. We were forced to split our family across different room categories — inconvenient, but we accepted it. However, we were then told part of the family had to be “upgraded” to an Executive room. This so-called upgrade turned out to be a tiny corner room, maybe 20m² at best, with a terrible layout. It felt like a downgrade, not an upgrade — frankly, we felt scammed. To make matters worse, Executive-level guests were required to eat breakfast in the Executive lounge, meaning we couldn’t even have breakfast together as a family at the main buffet. The Executive breakfast was vastly inferior to the standard buffet — limited selection and poor quality by comparison. In my view, the Executive level offering is misleading and not worth the premium. Overall, a very frustrating stay and not what we expected. That said, the hotel itself is very clean, and housekeeping do a wonderful job. Unfortunately, the F&B staff were extremely inflexible, which only added to the frustration.

We stayed in 3-bedroom facility with 5 luggage and 2 backpack. Staff at counter is very nice and friendly. Checked in on the 37th floors. The room was spacious. It has one room for bathing and one for toilet with standard bidet. The room was very clean. There is a 24hr convenience store located directly at B1 outside the hotel. Shimbashi Train station is about 5-7 mins to hotel. There were plenty of restaurants available. Almost every restaurant is very packed during lunch or evening. It was really convenient. Buffet breakfast is fantastic and is Children friendly as well. Japanese style buffet. There is always taxi available at the ground floor so if need urgent ride, no problem at all. From hotel to Disney by taxi is about 10-15 mins ride at average 8000 yen. Convenient for family with 2-3 children. If late, we could order ramen or even McDonald. And waiting time is only 10-20 mins. Miso ramen is really super good and big bowl and tasty. Overall 5 star rating. Will come back again next time. Thank you for the hospitality.