Royal Park Hotel The Shiodome, Tokyo

Extremely disappointing experience. We were forced to split our family across different room categories — inconvenient, but we accepted it. However, we were then told part of the family had to be “upgraded” to an Executive room. This so-called upgrade turned out to be a tiny corner room, maybe 20m² at best, with a terrible layout. It felt like a downgrade, not an upgrade — frankly, we felt scammed. To make matters worse, Executive-level guests were required to eat breakfast in the Executive lounge, meaning we couldn’t even have breakfast together as a family at the main buffet. The Executive breakfast was vastly inferior to the standard buffet — limited selection and poor quality by comparison. In my view, the Executive level offering is misleading and not worth the premium. Overall, a very frustrating stay and not what we expected. That said, the hotel itself is very clean, and housekeeping do a wonderful job. Unfortunately, the F&B staff were extremely inflexible, which only added to the frustration.

We stayed in 3-bedroom facility with 5 luggage and 2 backpack. Staff at counter is very nice and friendly. Checked in on the 37th floors. The room was spacious. It has one room for bathing and one for toilet with standard bidet. The room was very clean. There is a 24hr convenience store located directly at B1 outside the hotel. Shimbashi Train station is about 5-7 mins to hotel. There were plenty of restaurants available. Almost every restaurant is very packed during lunch or evening. It was really convenient. Buffet breakfast is fantastic and is Children friendly as well. Japanese style buffet. There is always taxi available at the ground floor so if need urgent ride, no problem at all. From hotel to Disney by taxi is about 10-15 mins ride at average 8000 yen. Convenient for family with 2-3 children. If late, we could order ramen or even McDonald. And waiting time is only 10-20 mins. Miso ramen is really super good and big bowl and tasty. Overall 5 star rating. Will come back again next time. Thank you for the hospitality.

We stayed in a room with executive lounge access. Lounge was amazing. Great breakfast. Afternoon drinks and snacks and in the evening a large choice of high end alcohol drinks and small food. View was great especially at night. Fabulous links to the metro and easy to get around. Room was big as was the bed. The bathroom had all the toiletries you would need. So clean and robes and slippers was a nice addition. Would stay again

We stayed for 8 nights on the 37th floor with lounge access. All the staff were friendly and extremely courteous and helpful. The hotel occupies the top half of the Shiodome building in a 'quieter' area of Tokyo. Located a very short walk away from two train stations, which made getting there from Haneda very easy, and getting around Tokyo easy. Ginza is also a short walk away. We found the hotel spotlessly clean, good views over the river, our room was about 26sq m. The lounge was comfortable and relaxing with good views, it closed at 9pm.It served good breakfasts, snacks and drinks.

This is pretty much a corporate, businessmen's hotel. The rooms are nice, clean and, like so many hotel rooms in Japan, on the small side. The reception is on the 24th floor; our room was on 37th floor. We had a nice view of the park. The executive lounge was on the 38th floor and service there was always courteous and efficient. Like many expense account hotels, it was a bit sterile but, really, fine. Breakfast was served here and it was adequate. The concierge staff tried to be helpful, but because no one spoke any English, and we do not speak Japanese, the one time we really needed directions to a restaurant, we were given a postage stamp-sized map and instructions that couldn't even charitably called vague. All and all, it is what it is.