The Strings by InterContinental Tokyo

This is superbly located next to Shinagawa Station with excellent transport links. Additionally there is a range of shops and restaurants close by. As with most Intercontinental properties it is stylish and well appointed. Our room was a mid level with lounge access which we highly recommend. The lounge means breakfast afternoon tea and evening snacks are covered. Happy hour means drinks can be consumed. There is a selection of restaurants and all offer top class food. The staff are just superb and nothing is too much trouble as you would expect from Japanese service. We highly recommend this hotel.

An amazing experience from the very first moment of greetings till the very end. My family and I had a privilege to stay in thos beautiful hotel where I was lucky enough to celebrate my birthday. The hotel staff was very polite and organised a very lovely gift to the our room. It was very lovely. The service, food, amenities and the whole experience was simply perfect! It was very convenient location for us to travel anywhere we wanted. We will remeber our stay in InterCon The Strings Tokyo as one of the memorable and cool!!! Thank you, InterContinental The Strings Tokyo and to all amazing people who made our stay unforgettable!!! :)

The hotel could not be more accommodating if they tried! Wonderful facilities and even more welcoming staff! Was here for an entire week on business...from the greeting you get in the lobby, to each and every staff member throughout the hotel...very centrally located mere steps from the Shinigawa station...the fitness center open 24/7...loved the bathroom with the combo shower (with amazing water pressure) and and bathtub for soaking (they provide bath salts for you to use)...to the bed that made me feel right at home every night! Would absolutely stay here again!

The Strings by Intercontinental Hotel in Shinagawa offers a fantastic location with excellent connectivity to Haneda Airport and Tokyo Station. Its central positioning makes it a convenient choice for travelers, and the spacious rooms add to the comfort of the stay. However, there were a few areas that could use improvement. The air conditioning was not particularly effective, requiring me to request a fan in the middle of the night. Additionally, during summer, only two small water bottles (500ml each) were provided daily, which was insufficient. I had to request extra bottles every night—something that could easily be addressed with a more generous allocation. On the positive side, the view from room 3135 was stunning, offering a scenic glimpse of Haneda Airport and the mesmerizing sight of planes landing through a large glass window. It was truly a highlight of the stay. One detail that puzzled me was the inconsistency in room rates. Despite booking four consecutive nights, the second night was priced 350 yen higher than the rest, without a satisfactory explanation. While the amount itself was small, it raised questions about pricing policies—whether this is a standard practice in Japanese hotels or a broader global phenomenon. The breakfast experience was exceptional, thanks to the warm and attentive Nepali staff, especially Minato-san, who handled requests with patience and professionalism. The breakfast spread was impressive, offering a variety of healthy choices and a great selection of buffet items, all enjoyed under natural sunlight filtering from the top of the building. A special mention to Tanaka-san at the front desk, who kindly accommodated an early check-in, making the arrival experience seamless and welcoming. Overall, The Strings by Intercontinental Hotel provides a comfortable and well-located stay with breathtaking views and excellent service. With some tweaks in air conditioning, water supply, and pricing transparency, it could truly elevate the guest experience.

Quality of room,the service and the ambience of the hotel was top notch. special mention of kaneko ,who ensured to arrange a taxi service to the airport contacting several providers to get the most optimal rate.The food at cafe can improve.