The Tokyo Station Hotel

I stayed in the Maisonette Room for a week. It was a great experience. We also got free breakfast at their restaurant, which was very good. Since this was the first time for me in Tokyo, the location was very convenient. Going to any place was easy due to the train station. We went for a day trip to Kyoto and the hotel folks told me how to plan for it. I will recommend this to anyone going for the first time.

We just finished a 14 day trip to Japan, 4 nights in Shibuya, 6 nights in Kyoto and with a three night stay at the Tokyo Station Hotel. I’ll wrap all of the superlatives for this place with one, swanky! After arriving on the Shinkansen from Kyoto, first impressions were fantastic. The place is steeped in history and old world luxury. All of the bellhops are fully uniformed and fit (mostly female), everyone was friendly and greeted you with a smile. We booked a junior suite king bed that overlooked the courtyard/promenade facing the imperial palace grounds. The room was very impressive and expansive, jazz music was playing in the background, 14-16 foot ceilings, two chandeliers and two sets of large windows overlooking the promenade, a large bathroom with heated floors, rain head shower with a soaking tub, and of course a separate room with a toto bidet toilet that automatically opened as you entered. The huge California King bed was a bit firm in my opinion but my wife loved it. In fact she loved everything about this place and wanted to move in….The room was outfitted with everything you’d expect as well as a minibar, nespresso coffee maker with complimentary coffee, a full suite of luxury hair/lotion and toiletries by bulgary, robes slippers, pajamas etc. Really ooh, la, la in my opinion, right in the middle everything and the perfect way to end our whirlwind of a vacation. The hotel itself underwent a complete restoration and renovation that completed in 2012 which restored the domes and the third floor that were destroyed during WWII. The attention to detail and integration of modern amenities and technology is impressive. From the welcome screen on the TVs (with my name boldy displayed) to the service provided, a phone call to guest services was answered in English with a personal greeting using my last name with no hesitation. We had tried some of the more expensive dining options at other locations during our 14 day stay and were not exactly inclined to a formal dining experience (with the associated large price tag) so opted instead to explore the subterranean offerings of Tokyo station starting with Ramen Street on our first night. Unfortunately the Bar Oak was closed the night I chose to sample some Japanese whiskeys to see if I wanted to purchase a bottle to bring home. The Bar and Café Camelia was open and the maitre d graciously brought over some whiskey from Bar Oak to try. The bar continued the theme of old world luxury, wood panels, and friendly bar tenders in full uniform. We did try the breakfast buffet in the third floor atrium. The food was a blend of Asian and European that we found to be pretty good, but not so good that we wanted to rush back the next morning. As far as connectivity goes, the JR rail network (including the Shinkansen) and subways are steps away from the front entrance of the hotel as well as a subterranean network of shops and eateries, you can literally walk for blocks underground which provided a bit of a respite from the heat. At this point in the trip we were content to sit in our swanky room with the provided slippers, pajamas and amenities, the only thing missing for this was a room service menu to support this, which I found limited (so off I went for two nights for take out). The night before our departure I called the front desk to arrange for an airport transfer the next morning (again greeted by name in English, with no hesitation), we received a great send off where a bell hop and desk manager saw us to our van, the two hand wave by the young female bellhop was something that stuck with me as we headed off on our twenty minute ride to Haneda International Airport for our long journey home. Certainly an excellent send off to our 14 day visit to the land of the rising sun!

Outstanding. Ultra convenient to Tokyo station. Just figure out the correct exit from the station. Look for route to the Imperial palace and you can enter hotel through the door to the right inside rotunda. Great history and architecture to explore. Imperial palace a short distance away. Convenient to station to explore the city. It was an awesome stay. Quiet, convenient and comfortable. Don’t miss breakfast at the Atrium restaurant. I had the avocado Benedict. Large selection of choices. Service was perfect. Not a negative to mention.

My family and I had a wonderful stay at the Tokyo Station Hotel. The hotel itself is part of the historic Tokyo Station train station so it was very convenient to both get around to other parts of Tokyo and close by to many shopping and food options. The hotel itself is very elegant and the staff there made us feel at home. Their concierge team helped me to book an appointment for a haircut, recommened nearby restaurants for different types of food, find a salon for my daughter, and more. We loved the experience overall and look forward to staying there again next time we are in Tokyo!

This is a wonderful quiet hotel conveniently located. The staff is exceptionally hospitable. The room was very quiet and comfortable - especially considering that it’s built over a train station. Hotel lobby bar was great for snacks and drinks too.