The Tokyo Station Hotel

I booked this hotel for a one night stay in order to be close to Tokyo station and conclude my Japan trip in style. It goes without saying that staying here is not cheap, but I was impressed by the extremely high standard of both hotel and staff. It's most certainly one of a kind, being located in a carefully restored historic building that also houses Tokyo Station itself. Somewhat ironically, the location is probably the only drawback to this hotel, as Tokyo Station is very busy yet lacks the ease of access to the most interesting parts of the city given by staying somewhere like Shinjuku/Shibuya. However, the Imperial Palace and Ginza are both a short walk away and there are a number of bars and restaurants on site. I only visited the Oak Bar, an elegant establishment for whisky lovers, and I found it very agreeable. The highest point of the hotel for me were the staff, who went out of their way at every point to make sure I had a pleasant stay. From helping with my luggage to offering pleasant small talk on the way to my room, everyone I met was absolutely delightful. Even if only for that reason, I would love to come again.

Very high standard, well maintained and the staff/employees were superb !! The location is at one end of the train station, but I didn't hear the trains, and it is just across the street from the Imperial Palace and beautiful gardens! Wonderful location and amazing service! We stayed here a few nights to adjust to the time change comfortably, and see main parts of Tokyo before going to Yokohama to board our cruise ship.

A beautiful hotel at the most convenient location in Tokyo. Fabulous staff and a genuinely welcoming environment. However, the hotel's greatest asset is concierge Marie-Antoinette Mori and her assistants. They work wonders at getting some of the toughest restaurant reservations, and also keep you up to date with the latest entries. I wouldn't consider staying at any other place.

I had the most pleasant experience staying at the TSH. Everything from the wonderfully welcoming and helpful Staff to the impeccably clean and comfortable accommodations was top notch. The TSH also offers a variety of culinary delights.

Incredible hotel with an amazing location and fantastic staff. The rooms are airy and spacious. We booked two rooms. Since they are so large I am a little surprised that they don’t allow a roll out bed - or I may have missed this - and that they only sleep 2 in 450+ sq ft. But that’s a minor point. The breakfast is a must. Try a little of everything and enjoy the ambiance. Cannot wait to come back.