Bisha Hotel Toronto

The hotel really were fabulous and they gave us a split room that joined up. The rooms were so spacious and elegant. Our two little girls had huge king size beds each, mini bathrobes, teddies were put in bed a different way each night and the couldn’t wait to get back to see what the chamber maids had done with Monkey and rabbit each night. The breakfast on the 44th floor was a welcome break from all the stodgy pancakes and big fry ups. The girls loved the smoothie bowls. The staff gave us fantastic recommendations for restaurants and were incredibly at helping us source tickets for the maple leafs. I’d like to say it was Jason the manager, but can’t be sure. Anyway with his help we got some great tickets. Maria Gomez on the front desk was such a sweetheart to our girls, they couldn’t wait to get in to reception to tell her everything they had seen and done that day. She showed us through a secret door to the patisserie and that was it, the girls were in heaven. We loved this hotel. When my husband told me he’d booked a Marriott I sighed with relief. As you always know you’ve landed on your feet and you’re in safe hands. They just know how to do hotels well and get the right team to crew up together. Bravo 10/10

Bisha is my favorite hotel I've stayed in Toronto. After traveling here for over a year for work, I can reliably say that the service, facilities, and overall vibe of Bisha is the best I've experienced. The rooftop restaurant, gym, and room setup are all great. Specifically, Jacob is a superior host. He goes above and beyond to ensure that you feel heard, welcome, and enjoy your stay. Will be booking Bisha for all future Toronto trips!

There are many hotels in Toronto but nothing like the bisha from the room sizes to the service it’s truly an amazing experience. The hotel manger ~Jonathan Twigg is super accommodating and always goes above and beyond I wouldn’t stay anywhere else thanks to the hotel staff for the 10/10 experience

As someone with a hotel restaurant and culinary degree trained in French Nouvell cuisine and white tabel cloth service in the business for 35 yr, I thought it was impossible to find service at a high level anymore but the staff at the Bisha hotel has proven that incorrect. From the moment we stepped into the lobby we were greeted kindly and with enthusiasm. The front desk was gracious and attentive. The rooms were decorated in a modern chic way but with nodds to some tradition and impeccably maintained and clean even the air vents. It was clear to me that attention to detail at the Bisha is thier culture. The best feature of the room was the heated floors in the bathroom. The rainfall shower was spacious and luxurious. We enjoyed several meals at Kost the restaurant on the 44th floor. Fantastic vibe, delicious food and fantastic views of Toronto. The night scape was particularly impressive. The over the top service experience came when I needed assistance retrieving sales materials from a colleagues room after he had left. When I went to the front desk they were busy but helped me with my problem. The floor manager Erica was asked to help me which she did quickly and professionally. Then she let me know that she was going to put a bottle of wind in my room for when I returned that evening because they felt I had to wait to long to get assistance......what? I didn't feel that way at all they helped me with my problem. Sure enough, when I returned a nice bottle of Pinot Noir was waiting. Talk about going above and beyond! I enjoyed it the following night with room service which was provided by Kost and again delicious. Jacob the front office manager was also so helpful in getting my Bose headphones returned to me after I left them in the room safe. He had given me his card when I check out so I called him when I realized I had left them when I was boarding the plane. Fully expecting to get voicemail he picked up on the 2nd ring and took care of everything. To all the staff at the Bisha well done! I have a new home when I return to Toronto. I look forward to seeing you again. You have elevated service at the Bisha to define the true meaning of gracious hospitality.

The Bisha hotel is absolutely the most stunning and luxurious hotel I have ever stayed in. The service in the best you will ever have and the staff will go out of the way for you. The hotel is stunning, and will truly leave you in complete awe. It is like nothing you have ever seen. The best location, best food and entertainment and just the all around best stay you could ask for.