The Omni King Edward Hotel

I had a very positive stay at The Omni King Edward Hotel while in Toronto for business. The hotel has a polished, classic feel, with attractive common areas and a convenient downtown location. My room was clean, comfortable, and well maintained, and everything worked as expected during the stay. Staff were professional and helpful, and both check-in and check-out were smooth. Overall, it was a comfortable and reliable stay, and I would be happy to return.

What a spacious hotel and such welcoming and attentive staff. I only wish I was staying longer and would recommend signing up as an Omni member as I got a complimentary upgrade without even asking.

Amazing hotel! Spacious rooms, beautiful and elegant hotel. All staff were friendly and so welcoming ! Wonderful location

Rather disappointed with our revisit to this wonderful hotel. I received a rude reception which was dismissive and overly familiar. The agent failed to engage even to the point of eye contact. She addressed me by my first name. She let the paper work I handed her, in order to help me self (I am eighty) fall to the floor behind the counter and did not pick it up. There was tooth paste in the sink of our room. The towels were cheap and small. Robes are amazing. The light bulbs were dim even at highest level and the large room needed a floor lamp. The service and food were fabulous at both restaurants. The King Edward is a wonderful Hotel, but corners are being cut. If Omni is going to cheap out on this icon then they will bring it down.o

The Omni king Edward Toronto is a well placed hotel, and easy walking distance to restaurants, bars, shops and some tourist attractions. I visited with my adult daughter and we had a nice, fairly spacious room with two large beds. However the bathroom was not good. Whilst it looked very nice in the photographs, there was no walk in shower, simply an overhead shower in the bath with poor pressure and the valves were in need of maintenance as it was very difficult to turn off. There was no handheld shower either. Definitely not a five star experience! The quality of toilet paper was also very poor, we’ve had better at airports! Not what you would expect in a hotel of this standard. The room was also very dark with a few lamps dotted around which really weren’t sufficient. Whilst, on the whole, we did enjoy our stay there, with friendly staff, I probably would not return as two women sharing that bathroom for a week drove us both nuts!