The Ritz-Carlton, Toronto

We chose the Ritz-Carlton for our first night in Toronto after disembarking from a cruise. The hotel kindly stored our luggage while we traveled to Ottawa and Montreal, and on our return everything was perfectly taken care of. We stayed another night before flying home, and both visits were a pleasure. Service was flawless—from the attentive bellmen and concierge, who made every effort for a guest with reduced mobility, to the caring housekeeping team. Even when the restaurant had already closed, they welcomed us in and served excellent lobster pasta. A memorable experience that confirms the Ritz-Carlton’s reputation. And never forget: What you call into the forest is what echoes back.

Nicely located in downtown - near Rogers Center, Scotiabank Arena, CN Tower and Waterfront. Lots of restaurants in walking distance. Easy access to the Path (indoor walking path with runs for miles downtown). Shampoo, conditioner, shower gel, body lotion, mouthwash, makeup, removers, comb, shower, cap, cotton swabs, hairdryer, room, (finally a hotel that has a decent amount of towel bars in the bathroom). Safe, robe, slippers, coffee maker, iron and board. 2 peloton bikes, 1 recumbent bike, 2 ellipticals, 4 treadmills, technogym weight machines. Pool approximately 10 yards long. Some corridor and room to room noise; minimal noise from the street.

I would definitely not recommend this property but then again a lot of the Ritz Carlton‘s as we all know tend to put their nose up. There are corporate hotels and there’s corporate hotels. This one is the most corporate property I’ve ever been to. They’re actually 130% by the book exceed 100% mark zero exceptions This one definitely if you have an issue with the property the room or anything my suggestion is you go and you talk with a supervisoror any or duty manager do not try to do it by email definitely don’t phone them. They don’t respond whatsoever only in person and then you can get your issue resolved, but they do make a lot of false promises. Your status means very little it’s more what rate you paid for the room. I will not be returning

My friends and I had the pleasure of staying at this beautiful hotel last weekend. We had a Club level corner suite which we would highly recommend. The only negative was the sofa bed. I am a tiny woman and had it to myself, but was very disappointed in the quality and comfort. When you’re staying at a high end hotel you expect more. For example Stearns and Foster have very comfortable pullouts. The rest of the room was top-notch quality from the view to the heated toilet seat and the second half bath. We also thoroughly enjoyed the food and beverages at the club level lounge. Olga was an absolute gem! We cannot rave enough about the service we received from her. The rest of the staff was lovely as well. A special shout out to Fernando for helping us with a booking glitch. We really appreciated the use of the complementary Ritz Carlton vehicle. It was a beautiful Porsche. My travel companions visited the spa and were both very pleased with their services and the amenities. One of my friends was a returning guest, so the spa was a big draw for her from her last visit. Lastly, although we didn’t eat at your restaurant Epoch the beautiful outside deck is a lovely option to have while visiting in the warmer months.

We stayed here for four nights in club. From check in to check out and everything in between was exceptional. Emma and Nelly helped us in particular but ALL the club staff were fabulous. The club lounge was fabulous, high quality food and beverage offerings, relaxed atmosphere with a great view and the team could not have been more helpful. Our corner bedroom was also lovely and spacious. Each time we left the hotel the valet team welcomed us back- it really is a cut above and would not hesitate to stay there again.