The Ritz-Carlton, Toronto

I would definitely not recommend this property but then again a lot of the Ritz Carlton‘s as we all know tend to put their nose up. There are corporate hotels and there’s corporate hotels. This one is the most corporate property I’ve ever been to. They’re actually 130% by the book exceed 100% mark zero exceptions This one definitely if you have an issue with the property the room or anything my suggestion is you go and you talk with a supervisoror any or duty manager do not try to do it by email definitely don’t phone them. They don’t respond whatsoever only in person and then you can get your issue resolved, but they do make a lot of false promises. Your status means very little it’s more what rate you paid for the room. I will not be returning

My friends and I had the pleasure of staying at this beautiful hotel last weekend. We had a Club level corner suite which we would highly recommend. The only negative was the sofa bed. I am a tiny woman and had it to myself, but was very disappointed in the quality and comfort. When you’re staying at a high end hotel you expect more. For example Stearns and Foster have very comfortable pullouts. The rest of the room was top-notch quality from the view to the heated toilet seat and the second half bath. We also thoroughly enjoyed the food and beverages at the club level lounge. Olga was an absolute gem! We cannot rave enough about the service we received from her. The rest of the staff was lovely as well. A special shout out to Fernando for helping us with a booking glitch. We really appreciated the use of the complementary Ritz Carlton vehicle. It was a beautiful Porsche. My travel companions visited the spa and were both very pleased with their services and the amenities. One of my friends was a returning guest, so the spa was a big draw for her from her last visit. Lastly, although we didn’t eat at your restaurant Epoch the beautiful outside deck is a lovely option to have while visiting in the warmer months.

We stayed here for four nights in club. From check in to check out and everything in between was exceptional. Emma and Nelly helped us in particular but ALL the club staff were fabulous. The club lounge was fabulous, high quality food and beverage offerings, relaxed atmosphere with a great view and the team could not have been more helpful. Our corner bedroom was also lovely and spacious. Each time we left the hotel the valet team welcomed us back- it really is a cut above and would not hesitate to stay there again.

We spent two nights at the Ritz in Toronto and we would do it again in a heartbeat. From the Hotel Manager Elroy to the valets John and Magic, to Security with Daryl we felt extremely well taken care of and safe. They all remembered our names and went above and beyond to make our stay memorable. Everything was clean and spotless.

The Toronto Ritz is well situated downtown with views (partially obstructed)of Lake. Ontario. Walking distance to CN tower, the BlueJays ballpark, aquarium, train museum, union station. Block from a PATH entrance for winter stays you can walk to many downtown sites out of the weather. We reserved a lake view suite in the Club. I was a bit disappointed that it was not as high as expected and had an obstructed view of the Lake. Still the suite itself was beautiful and the Club was great. Staff was very helpful the food presentations were very good and the service was very good. The house car is available to club guests and we happily took advantage on our trip to the theater. All the staff were great. RCToronto is highly recommended. .