St. Regis Toronto

We stayed here about four months ago, and at the time, I shared a review highlighting several service shortcomings. We decided to give the property another chance — and I’m so glad we did. This time, we’re genuinely impressed. Every interaction so far has been exceptional, from Engum at the front desk to Steve in F&B, and others across the team. This is exactly what one expects from a five-star property: a “yes” attitude, a strong sense of teamwork, and a genuine desire to personalize and elevate the guest experience. Whether it’s a shift in leadership or renewed focus, whatever changed clearly worked. Kudos to the entire team for turning things around and delivering an unforgettable stay.

This was our last stop before home on our road trip. It was amazing! Expensive? Yes. Worth it? Absolutely. The service staff, the food, the comfort and luxury of the room - All plus plus!!

This was our second stay at the St. Regis Toronto, and we didn’t think twice about booking again. Both times we’ve come to the city for Blue Jays games, and this hotel has quickly become our go-to. We’re already heading back again this September. The location is perfect — right in the heart of downtown, an easy walk to the ballpark and everything else Toronto has to offer. It’s also right on transit, which makes getting around the city simple and stress-free. The service is what truly sets it apart. The butler service is amazing — attentive, thoughtful, and always a step ahead. It adds that extra touch of comfort that makes the whole experience feel seamless. The rooms are spacious, comfortable, and quiet, and the atmosphere strikes the right balance between polished luxury and genuine warmth. For us, it’s an easy choice every time we’re in Toronto — truly one of the best city hotels we’ve stayed in.

Beautiful hotel with spacious rooms, stunning city views, and impeccable service. Perfect location and a truly luxurious experience.

We had a two bed apartment which was very spacious. Beautifully presented rooms, well equipped, comfortable beds, quiet location but walkable to the baseball, CN tower etc. Staff were friendly and helpful and the room service breakfast was lovely.