Grand Hotel des Sablettes Plage

My partner and I spend a fun week at the beach staying at Grand Hotel des Sablettes Plage. Our room had a spectacular view over the beach and the bay of Les Duex Freres. The location is fantastic. It is right beside the sandy beach of Les Sablettes, in the heart of the town and close to the public transport. The pool on the property was pleasant and we had no trouble getting a lounge chair. Overall I would recommend.

We had a really charming stay at this hotel. The staff was extremely friendly and helpful. The room was updated and cute. We had two very large suitcases so it was slightly hard to navigate given the decorations in the room etc but the views were pretty. There was a small little balcony overlooking the ocean. And this hotel had a whole lot of countryside French charm. The only complaint is the shower is way too small for modern humans. But we got over it. There is onsite parking and they are very friendly to Hilton Honors status members at this hotel. Overall recommend. We stayed here to break up a drive and it worked out perfectly.

This is a hidden gem in the Hilton's portfolio, especially if you are diamond. It isn't particularly cheap, but can be in off season. Beautiful and characterful, with lovely bedrooms overlooking the sea, small balcony and you can open the doors to listen to the sea crashing all night. Diamonds get a welcome gift of Nuxe products and also minibar (soft drinks and some snacks) Coffee machine etc. Staff are fab, especially the young man on reception, breakfast is really good with non-Hilton-standard offerings (so particularly liked the orange juice machine) Beautiful gardens. Indoor pool is fine (not cold) and although the sauna was not that hot, the steam room was ridiculously hot. There is an outdoor pool, but we went in April and had bad weather so did not use. You can get a ferry boat to Toulon from 10 mins away (takes 20 mins and goes every half an hour and Toulon itself is nice) we went and walked up to the main station to get train back to Marseille to get to airport (takes about 40 mins, change at St Charles). We came in via a cruise into Toulon, there is a bus (the 81) that is 10 mins walk from the cruise terminal, a stop called "Rouve" Make sure you are on the one going to Fabregas NOT Langevin, they both go from the same stop. You get off at Lagrande, and then it is an easy 10 mins walk to the hotel, it is 1.4e and you buy ticket from driver. The area around the hotel is fab, lots of restaurants, park, beach etc. The hotel gets busy so it is not that easy to get early check in or late check out. One of the nicest places I have ever stayed.

From the moment we walked through the door to the moment we left 3 days later, we were treated amazingly. What a fantastic hotel in a fantastic location. Afternoon sunsets on the private balcony sipping a local rose and nibbling on some local cheese. thanks for the stay hotel team!

This is in general OK hotel with the perfect location, however at certain moments it is so below Hilton standards (to which it is affiliated) that it is even questionable why it was picked up by Hilton managers. I've stayed in many Hiltons and in many countries and that was probably one of the worst ever stays. The personnel is totally unfriendly and in general treat you without respect- especially if you don't speak French. I've noticed that the attitude to French-speaking people is much better. The service sometimes is horrible, the first morning at the breakfast I politely notified a person who is in charge of tables allocation and that I would appreciate a short introduction like what is available etc., but was completely ignored. On some days we had to chase waiters for cutlery as it was not on the tables. I asked the guy to bring us cutlery (4 pax) and he brought it only to me. There are too many (again not very friendly waiters) but still there is a chaos - certain food items are absent for long time, they try to take your plate all the time, not enough glasses for drinks, etc, etc, etc. There is an option to sit outside but it becomes quickly annoying as for whatever reason they keep the door shut and it becomes hard to walk back and forth to get some food, especially for kids. Funnily enough in the evenings they keep this door open. Bizarrely to get to the beach you have to walk through this restaurant as there is no other way - I didn't care but people having their dinners looked suprised:-) The food is in general ok although some options are pretty limited. But the main issue the service - after observing such an attitude we decided not to spend our money for dinners there and luckily there are quite a few nice options nearby. The other thing that really pissed me off is that they do not allow kids below 16 to the heated indoor pool and only to outside (which is cold). On the website it says that kids are not allowed to spa (which I thought is fine as for me normally spa is massages, sauna, etc), but here for whatever reason the indoor pool is the spa and the outdoor is suddenly is not - had to argue about this with a spa assistant but her English was quite poor. Tried to get in touch with the manager but they ignored my request. So quite kids-unfriendly hotel I'd say. Also the descriptions on the website are misleading, for example do not make the same mistake I did booking the junior suite which they claim Jardin (Garden) suite as it just faces the parking. Also there are plenty of pigeons who live on the roof and balconies, so be not surprised to find their poop on your balcony. What I really liked is the cleaning ladies - always cheerful, always helpful. And once again, the location is superb, the hotel is right on the beach and it is not the main touristic destination, so it is not overcrowded. So in conclusion, if not to think of it as Hilton hotel it is quite ok, but honestly it is not worth the money (at least in the high season), so find a better place to stay