Melia Trinidad Peninsula

We did appreciate this place and it's people. The personnel is welcoming, the rooms are spacious and modern, the food is various, the views are amazing, so nothing bad to complain about. It was exceptional and very easy to make friends with the locals. We went a couple of times to nearby playa Ancon, it was definitely worth it, also did snorkeling by going to La Batea and it was great as well. Looking forward to return anytime soon to Melia Trinidad.

Upgrading to The Level (+18) at Meliá Trinidad Península is absolutely worth the added cost. The experience feels elevated from the moment you arrive, thanks largely to the incredible team that makes this section of the resort so special. The staff are warm, friendly, attentive, and genuinely adorable in the way they go above and beyond. Even with occasional language barriers, communication was never a real issue — everything flowed smoothly, and the team always tried their best to ensure guests were comfortable and happy. One thoughtful advantage of the resort is its independence from the local electrical grid. With solar panels installed across the property, outages never interfered with our stay. It’s a surprisingly reassuring and practical detail that enhances the overall comfort. The beaches, while picturesque with beautiful mountain views, differ from the iconic powdery white sands many travellers associate with Cuba. They’re still very enjoyable — calm, scenic, and inviting — but expectations should be set accordingly. We spent most of our time dining at The Level Restaurant & Bar, which offers an acceptable 24-hour menu and a consistent standard of service. It’s convenient, relaxed, and reliable for a stress‑free stay. The only real downside had nothing to do with the resort or its staff. Unfortunately, we encountered a few obnoxious, demanding, and self‑absorbed guests, many of whom appeared to be wealthy local travellers exhibiting disrespectful behaviour toward both staff and fellow guests. It was disappointing to witness, especially considering how hard the team works to create a welcoming environment. Thankfully, this reflected on those individuals — not on the resort itself. Overall, The Level (+18) delivers a warm, elevated, and comfortable experience that feels genuinely premium thanks to the outstanding staff and thoughtful amenities. Well worth the upgrade, and a memorable stay for all the right reasons.

What a gem! We had given up on visiting Cuba years ago due to lack of food options, we have a small boy who isn’t great at king flights so thought we would give it another try. The resort is outstanding. The people are amazing, the architecture at atmosphere are wonderful. The food was the best I have ever had in Cuba. The little ponds with turtles and fish were the highlight of my son’s life 😂 it’s been a month and we still talk about them daily. The beach was beautiful, despite what everyone says about the rocks. If you have water shoes you will be fine, but shoes are a must as there are a lot of urchins. One of the clearest waters I’ve seen. If you like shells you’re in for a treat! The entire beach is covered in them. We travelled with a 1.5 year old. He had water shoes and he played only in the shallow areas and it was fine. Very sandy in some spots. Pristine sand beach is 2 minutes walk beside the hotel. The buffet was small but we always found something good to eat. Everyone was super nice and accommodating. The room we had was perfect as well, it was a swim up room. The pool was a little too cold to actually use unfortunately, like ice cream headache level haha. If flights were available we would be heading there now, we are going to Dominican in a week and wishing it was this resort instead. Hoping things will improve for the wonderful folks in Cuba soon!

Our vacation at this beautiful resort was one of the most memorable family trip we have ever had! Our family visited Cuba ten years ago during our kids' summary vacation. it was extremely hot! The heat left me so tanned the colleagues barely recognize me. So I was a little skeptical before this trip. However, this time the experience was totally different. The temperature was around 28 degrees, warm, comfortable and perfect for swimming. The hotel is new and gorgeous, the rooms are spacious and have a modern look. We had two rooms, one of them was a swim-up room. It was definitely a right decision we made. Swimming right from our backyard was an enjoyable experience. Our kids loved it and they swim there every day. Staff here are incredibly friendly. We had a minor issue with the bath room water temperature. We talked to the manager and it was fixed the next day! The food was great too. We tried all the restaurants and they all offer tasty dishes. The bar in the middle of the main pool area offers delicious burger. The meet is very juicy and fries were fantastic. The staff at the bar were super nice. We had a great time chatting with them! Exertions we had include a trip to the City of Trinidad, a full-day horseback riding in the mountains! I have never ridden a horse before, but these horses are well trained and not scary at all. So I was able to learn how to ride quickly. Our guide is very experienced, and all the horses responded perfectly to his signals. We had an unforgettable family vacation and would absolutely recommend this resort to others!

We stayed at the Level. Excellent service. Good food, friendly and helpful staff. The Breeza restaurant was the best out of all. Very nicely situated with excellent food offerings and knowledgeable staff. The meals were always tasty, well plated and a good variety. Our room was also very clean. The whole property is very nice and quiet.