Melia Trinidad Peninsula

Absolutely incredible stay! From the moment we arrived, the service was top-notch, everyone was so welcoming. A huge shoutout to the restaurant host, Laura, she was the sweetest and so polite. Highly, highly recommend this place! ⭐️⭐️⭐️⭐️⭐️

Overall a good experience based on the Cuban market...

This is truly a 5 star hotel. It is absolutely stunning and the staff are so friendly. One person in particular went well above and beyond to ensure our visit was perfect - Dayani was so giving of her time and was available to address all of our many questions. Muchas gracias por todo ❤️

We did appreciate this place and it's people. The personnel is welcoming, the rooms are spacious and modern, the food is various, the views are amazing, so nothing bad to complain about. It was exceptional and very easy to make friends with the locals. We went a couple of times to nearby playa Ancon, it was definitely worth it, also did snorkeling by going to La Batea and it was great as well. Looking forward to return anytime soon to Melia Trinidad.

Upgrading to The Level (+18) at Meliá Trinidad Península is absolutely worth the added cost. The experience feels elevated from the moment you arrive, thanks largely to the incredible team that makes this section of the resort so special. The staff are warm, friendly, attentive, and genuinely adorable in the way they go above and beyond. Even with occasional language barriers, communication was never a real issue — everything flowed smoothly, and the team always tried their best to ensure guests were comfortable and happy. One thoughtful advantage of the resort is its independence from the local electrical grid. With solar panels installed across the property, outages never interfered with our stay. It’s a surprisingly reassuring and practical detail that enhances the overall comfort. The beaches, while picturesque with beautiful mountain views, differ from the iconic powdery white sands many travellers associate with Cuba. They’re still very enjoyable — calm, scenic, and inviting — but expectations should be set accordingly. We spent most of our time dining at The Level Restaurant & Bar, which offers an acceptable 24-hour menu and a consistent standard of service. It’s convenient, relaxed, and reliable for a stress‑free stay. The only real downside had nothing to do with the resort or its staff. Unfortunately, we encountered a few obnoxious, demanding, and self‑absorbed guests, many of whom appeared to be wealthy local travellers exhibiting disrespectful behaviour toward both staff and fellow guests. It was disappointing to witness, especially considering how hard the team works to create a welcoming environment. Thankfully, this reflected on those individuals — not on the resort itself. Overall, The Level (+18) delivers a warm, elevated, and comfortable experience that feels genuinely premium thanks to the outstanding staff and thoughtful amenities. Well worth the upgrade, and a memorable stay for all the right reasons.