Omni Tucson National Resort

Our first time staying at the Omni, and we were absolutely blown away! We chose this spot for our 20th wedding anniversary because the photos online looked beautiful, and the actual experience did not disappoint. I had called ahead during the week to request a mini-fridge for my medication and mentioned we were celebrating. When we checked in, Ryan at the front desk was amazing and upgraded our room to a gorgeous casita! To make it even better, we walked into our room to find chocolate-covered strawberries and a sweet anniversary card waiting for us. Incredible service—we will definitely be back!

Tucson had a brief storm in the middle of the night. The roof in the room leaked to the point the couch and floor were soaked in less than 5 minutes. Front desk provided another room on first floor. I'd advise not to accept any room on the second floor.

Acceptable as a “resort.” Not 5 star. The Peak bar and Andreas were fabulous. Not thrilled with Bob’s filet mignon; was over cooked and tough.

Rarely write reviews, but this is an exception. We came for an annual family event. Unfortunately for us and a number of other family members the “smell” in the rooms was overpowering. A musty/moldy smell. We had people in different areas of the resort, so it is pervasive throughout. We will not return. It’s too bad as I think the resort has potential.

We stayed late July and found cockroaches two nights in a row! Do not recommend to stay there at all! See photos and avoid this hotel! Service in the restaurant is great though.