Casa Malca
Tulum, Mexico
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About the Hotel
Gorgeous views, wide-open living spaces and a superb beachfront locationâ€"welcome to Casa Malca on Mexico's Yucatan Peninsula. Just outside Playa del Carmen in the pueblo of Tulum, this delightful sanctuary, whose name translates as The Pure House, consists of two villas featuring 14 bedrooms. You might stay here for an intimate pas de deux, or take over the entire complex for a gathering of family and friends. Along with the casually elegant Mexican Riviera ambiance you may also take part in beachside yoga or a massage, and you will be sure to enjoy the services of a full staff, including a private chef and concierge.
Location
Casa Malca
Carretera Fed.Tulum-Boca Paila km 10.5
Tulum, Mexico
77780
Nearest Airport: CUN
Features and Amenities
- On-Site Amenities
- Beach Access
- Interests
- Beach
Reviews for Casa Malca
Peaceful beach, attentive staff and spacious room for a family.
We stayed at Casa Malca in a large two-story suite, and the room was easily the highlight of our experience. It was incredibly spacious and worked perfectly for our family of three. Each floor had a full bathroom and its own seating area, giving everyone plenty of room to spread out. The beds were very comfortable with lots of pillows and a high-quality mattress. The décor was a bit underwhelming—minimal furniture and some modern artwork—though the overall comfort and layout made up for it. The bathroom was excellent, featuring a large overhead shower with a handheld option and perfect water pressure and temperature control. Surprisingly, the suite only had one sink, but it wasn’t a major inconvenience. The rooftop was huge, and also surprisingly empty—no furniture or shade to make it usable. It felt like a missed opportunity, but again, the suite still felt like a 5-star space based on comfort and size alone. Service throughout the hotel was attentive and friendly. The breakfast team was fantastic, and the beach staff were warm, helpful, and consistently went out of their way to take care of us. The beach itself was incredible this time of year: no seaweed, warm water, and beautifully maintained with plenty of space - some of the other hotels like Nomade were very crowded. So if you like a more peaceful beach experience then casa malca is a plus. The hotel grooms the beach and grounds constantly, keeping everything pristine. Casa Malca doesn’t have quite the same jungle-immersed vibe as places like Be Tulum or Nomade, but it does have its own charm—with striking modern art throughout the property and clean, manicured landscaping. There are a few small opportunities for improvement, such as upgrading some of the outdoor furniture or adding small finishing touches (for example, providing matches when they offer incense). The biggest downside was the pricing at the restaurants. Even by Tulum standards, the on-site dining was extremely overpriced—much higher than nearby restaurants that are already on the expensive side. It was the only part of the stay that felt out of balance. There’s also some construction on the side of the property- not a huge deal but worth noting. Looks like they have a few months to go on it. Overall, Casa Malca delivered a luxurious and memorable experience with standout service, a fantastic beach, and exceptionally comfortable accommodations. With a few tweaks, it could be truly exceptional.
Jonathan B - Vienna, Virginia
Most extraordinary hotel and the service was truly incredible
You can’t not be impressed with the art and beauty of the entire hotel, every part is stunning. But what is even more impressive is the outstanding level of service, the staff by the beach beds could not do enough to please you. So many small, lovely touches, cold towels, cleaning sunglasses it really made our stay so special and we can’t wait to return. We’ve stayed in many hotels in Tulum and this was our favourite by miles. Amazing work and amazing team/staff
LLSLR
Overpriced hotel with many flaws
I stayed at Casa Malca in Tulum in August (01–05) and left feeling misled and disappointed. The main reason to book this hotel – the beachfront – was unusable. The beach was completely covered with seaweed, the smell of rotting vegetation was constant, and swimming in the sea was not possible. None of this was mentioned in advance, and the photos of a pristine white-sand beach are misleading. The room was spacious, with comfortable beds and a huge bathroom (two toilets and a large shower), but the fittings were impractical. The taps looked like they belonged in a kitchen, the bathroom doors were burnt wooden planks that offered no privacy, and the shower pressure was more like a power washer than a shower. The in-room safe did not function. Common areas showed neglect: large patches of the floor were flaking, only one restaurant was in operation, and yoga sessions were moved into a bar because the proper space was under renovation. Breakfast was advertised as complimentary, yet I was still charged a service fee (211 MXN). Staff were not especially welcoming – service felt neutral and impersonal. The entrance looked more like a railway storage yard than the gateway to a luxury hotel. Parking was just a few spaces between trees across the road, where my car was quickly covered in bird droppings with no assistance offered. Adding to the disappointment, the surrounding part of Tulum was chaotic – narrow roads with potholes, loud beach clubs, and rubbish everywhere. For the price charged, I cannot recommend Casa Malca. The experience fell far short of expectations, and I left with the feeling of being cheated rather than having enjoyed a luxury stay.
Michal O - Brussels, Belgium
Not like it used to be
We stayed here last year and had an amazing stay. This year was completely different and rather disappointing. The one thing in particular I will call out is that although the hotel understandably cannot do anything about the sargassum, the flippant attitude about the black scum that everyone was covered with at the pool was not appreciated. Under any circumstances, this is a luxury stay and that pool should have been pristine - especially as the only option. Our stay last year was so amazing I would still give it another chance, but if it wasn't similar to last year's experience I would not return. pictures attached of the film ALL guests at the pool (including panicked children) were covered in, as well as what it did to your clothing.
iamstacypatrick - Los Angeles, California
Casa Malca is a must stay for an amazing Chill environment.
Everything at Casa Malca exceeded our expectations. Even the Jr Suites were large and comfortable. The AC could keep the room very cold and the curtains would keep the room almost completely dark which was amazing. The service was also great. The free Breakfast is basically anything off the menu and the food was outstanding. We were there in June during the slow season and the hotel was not full so we did not ever eat at any of the restaurants for dinner. It least during the slow season this hotel is not a bustling spot for excitement. It is definitely more of a chill relaxing spot not a party style resort which we loved. The only con we can think of is the cocktail prices are are par with Miami meaning $20-25 U.S. each for a small cocktail. They are delicious, but you can rack up a hefty bar tap quickly. They also do all they can to keep up with the seaweed which was bad this season. Most hotel just give up the fight but Casa Malca had several people and machines running each day to minimize it as best they could.
Mark T
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