The Ritz-Carlton, Tysons Corner

Truly Disgraceful Experience I'm absolutely appalled by what I experienced at the Ritz-Carlton Tysons. This was, without question, one of the most unsanitary and disturbing dining experiences I've ever had. What made it worse was that it happened at a property that claims to uphold five-star standards. I ordered a Caesar salad with grilled shrimp. The moment it was placed in front of me, a strong, foul odor hit me. I initially assumed it was just the dressing, but after taking a few bites, including one shrimp, the stench became so overpowering I had to stop. When I asked my server to smell it, she visibly recoiled and said, "Oh no, do not eat that." That alone should tell you how spoiled it was. Despite my discomfort, I tried to move on and ordered a plain salad. Later that night, around 3:00 AM, I woke up violently ill with food poisoning symptoms that lasted well into the next day, forcing me to miss work. It's hard to believe that no one in the kitchen noticed how rancid that shrimp was. Serving it anyway was not a simple mistake. It was negligence. To be clear, this is not the first time I've experienced poor standards at this location. On a previous visit, there was a noticeable fruit fly infestation around the restaurant's flower bouquet displays. We brought this to the attention of the manager, who immediately removed the entire vase. This is something the staff should have caught long before a guest had to point it out. At a Ritz-Carlton, this level of oversight is simply unacceptable. The combination of spoiled seafood, inconsistent food safety practices, and recurring hygiene issues demonstrates a clear breakdown in both quality control and guest care. This wasn't just a bad experience. It was a health hazard. I expected excellence, or at the very least, basic professionalism and sanitation. What I received was a meal that made me sick, a ruined evening, missed work, and zero trust in the kitchen's competence. I strongly urge others to avoid this establishment.

We were planning on visiting the Steven Udvar-Hazy Center (an amazing satellite of the Smithsonian Air & Space Museum) and decided to go to a hotel close by, instead of driving all the way from DC. We are so glad we chose the Ritz-Carlton at Tysons Corner! Check in was a breeze! We booked through FHR and although our room was not upgraded to a different type of room (they didn't have any available), Bill was able to give us a higher floor room. He also gave my son a welcome amenity kit for kids. The kit had a Ritz Kids teddy bear (one to add to my son's hotel plushie collection), some blueberry yogurt pretzels, a Ritz Carlton passport, a scavenger hunt and some crayons. They also had family activities going on at the hotel, such as family movie night, etc. They really care about the kids! They had wine pouring in the lobby (red, white, and sparkling), along with coffee or peach iced tea depending on the time of day, which the guests took advantage of going to and from their destinations. The pool was nice. The game room was also a cool touch, though the machines were not connecting to the internet and some of the games were not playable. The room and bed was very comfortable. Frette sheets and a down mattress topper made for a very restful sleep! The Diptyque Philosykos toiletries, as always, were amazing. Turndown service was great, thanks to Rosa! Entyse restaurant inside the the hotel was also nice. We had dinner and breakfast there. Alex was really kind and funny! Loved the Virginian Signature Breakfast, which was basically an eggs benedict with Virginia Ham and Maryland crab cake. The crab cake had little to no filler and was delicious! Another cool thing about the hotel is that it's connected to Tysons Galleria. Going shopping was quick and easy. Lots of nice luxury stores. They also had good coffee at Shotted. They also serve karak chai, a popular drink in many parts of the middle east. My son, who loves pasta, loved the speed and accessibility of fresh pasta at Scolapasta. This will be our go to whenever in the area!

I went to the spa on 05/21/24, I was greeted by the Spa Manager, Gaby, with Champagne to make my birthday one to remember. She went above & beyond for me. I booked for the Hydrafacial 50 by the Phenomenal esthetician Liz! This was one of the best treatments I received since 2019. Liz gave me superb service, making sure I was comfortable, having wonderful conversation about the treatment and what all goes into it. The changing room was clean and smelled great. The Steam & Sauna rooms were a great perk, as well the pool and small hot tub/jacuzzi. I will definitely make my way back here again every two months for follow ups. Service here is what you'd expect from The Ritz.

My stay was super luxurious and enjoyable. The service was amazing, and the staff are attentive, which is what I would expect at a Ritz-Carlton. The hotel has several great amenities. The spa is super luxe and relaxing. The fitness center is also great! ENTYSE does not feel like a hotel restaurant. The menu is high end and the food is delicious, with great cocktail options too. If you want to do some shopping, Tysons Galleria for shopping is connected to the hotel, so its super convenient to pick up something if you need. I definitely recommend it if you're looking for a luxury getaway in Tysons Corner.

Our heartfelt appreciation for the outstanding service provided by Wanda, Karla, and, notably, Shima at the Club Lounge during our recent stay at The Ritz-Carlton, Tysons Corner. The entire Club Lounge team delivered exceptional hospitality, but Shima’s dedication and warmth truly set her apart. From the moment we arrived, Shima’s gracious welcome and attentive care transformed our experience. Her professionalism, kindness, and meticulous attention to detail embody the highest standards of hospitality that the Ritz-Carlton is renowned for. Whether ensuring the Lounge remained a tranquil retreat, or engaging guests with genuine warmth, or providing us with some of the presentations, she consistently went above and beyond to make our stay extraordinary. While the Club Lounge itself provides a luxurious environment with its exclusive amenities and exceptional culinary offerings, it is the dedication and personal touch of employees (like Shima) that elevate the experience to something truly special. Her thoughtful service made us feel genuinely valued and well-cared for throughout our visit. Shima is undeniably an invaluable asset to the team, and we look forward to returning to The Ritz-Carlton, Tysons Corner, knowing that such exceptional hospitality awaits