La Maison d'Uzes

The property is sophisticated, comfortable, and includes valet parking in a garage nearby (for a small fee). There were some nasty stairs leading up to our suite on the second floor but the porter transported our luggage for us. The reception and restaurant staff were very friendly, courteous and efficient. The room itself was spacious, very clean and had a touch of class. The bed was very large and extremely comfortable. It also featured a great view of the Uzès cathedral and tower. The breakfast buffet included an impressive selection of savoury and sweet items. The property is located in the middle of the beautiful and vibrant city of Uzès but it was very quiet and secure. This is an exceptional property that is highly recommended.

We enjoyed our first stay so much we were looking forward to returning and nothing was less than perfect. A very warm welcome from the staff, and absolutely excellent, personal service. The room was beautiful with a separate sitting room, superb bathroom with a separate shower room. Breakfast was delicious. Valet parking makes life very easy, as does the perfect location in the centre of Uzès. A peaceful, luxurious stay - and we can’t wait to return.

​La Maison d’Uzès is an absolute gem. Its location, tucked away in the historic old town, provides the perfect atmosphere for exploring the local charm. We were immediately impressed by how impeccably clean the entire property is; the housekeeping standards are truly world-class. ​The room was beautiful, and we especially loved the premium Clarins products provided in the bathroom—a high-end touch that didn't go unnoticed. The blend of historic architecture and modern luxury creates a peaceful, refined retreat that feels both grand and intimate. This is easily a five-star experience in Southern France. We enjoyed every moment and highly recommend it to anyone visiting the area.

I don’t know why this place is so highly rated. It is completely rundown and the photographs are nothing like reality. Breakfast is poor and the staff are bored and not really engaging in anyway. There are better hotels in the area. Look elsewhere

We recently stayed at this hotel, booking two rooms—one for us and one for our daughter. We were upgraded to a larger room but it lacked a shower, which was inconvenient and not disclosed at booking. Our daughter’s basic room was extremely small, barely suitable for one person. Cleanliness was a major issue. The smaller room had ants along the walls and floor, and both rooms' floors were poorly swept. My daughter’s room had stained furniture, which was off-putting. When she inquired about changing rooms due to cleanliness, it was implied we’d have to pay for the upgrade, even though a larger room was available during our entire stay. There was no clear manager to address our complaints. Breakfast was equally disappointing. We arrived at 9:30am, an hour before it ended, to find no food left. After raising concerns, staff said they had reheated croissants for us—reheated croissants are unacceptable at a five-star hotel. Overall, our stay was far below expectations with serious issues that need addressing, especially for a five-star and Relais & Chateaux hotel.