La Maison d'Uzes

It’s not- NEVER ever a 5 star hotel It’s not that difficult to find unless you arrive out of the hours of their porterage…if you come out of porterage hours may the Lord help you…..you’d never find it….the access street has a no entry sign🙈 Arrival porter was great but had two days off…and that was it‼️‼️ The actual hotel is a good three star very well converted but the suite we had was only average…lacked conversion detail.. No sockets by bed…a shower that’s not fictional….they are trying to be 5 star….but for the price it’s not professional We got back at 3.00 pm room not attended to and again no staff on duty. Porter didn’t turn up on our departure day so we had to man handle a lot of luggage…..and all panic as the porter ( nice chap) is the valet didn’t arrive so no car from the garage 10 minutes away “ running” The receptionists were so pleasant on both days. Their restaurant is down the road …on a rainy night -no way-it was excellent but like this hotel not inexpensive…. It lacks a managers personality…. They just want your money( sorry but true) Relais you need to appraise this hotel …no sign of management ability…the spar was shut and they charge for the tiny plunge pool ….nice outdoors tiny pool but lacked service detail… you had to ask for everything It could be good but with management that know the business…. Would we go back … at that price with the services not a cat in hells chance. PITY …as Uzes is absolutely gorgeous town.

We loved our stay at La Maison d’Uzés! We’ve been to several small 5-star hotels in France that are a bit rundown or struggle with service. Not so at La Maison! We were delighted on every level. First, the cleaning service was perfect and discrete. Our rooms were cleaned shortly after we left in the morning so that they were perfectly clean and cool when we returned after visiting the market or local shops. This is exceedingly rare, and much appreciated! Second, the location is amazing. It’s a quick, beautiful walk into the main square, to the gorgeous Duché, and only a 2 minute walk to the parking Gide. Third, and quite possibly the highlight for us, was the rooms they assigned us. We had 2 rooms for the three of us, directly across from each other, and they were the only rooms on the floor, so it was like we had our own private floor with 2 bedrooms. We were impressed by the hotel’s thoughtfulness in this regard. And walking the steep, stone steps to our rooms made it feel like we were living in a castle. The rooms weren’t accessible by elevator, but this adds to their charm for us. And the staff brought our suitcases up and down for us. The breakfast, is continental, which some reviewers have commented on negatively. But the selection of breads, pastries, cheese and meats was of high quality, and we appreciated the eggs on demand, although we weren’t aware of this option on our first morning there. I would have preferred more berries or melon, but was delighted with the cherries. The service was quite slow one day but much better the other 3 days, and overall better than the service in most boutique 5-stars at which we’ve stayed in France during high season. Merci beaucoup to La Maison d’Uzés! We will return!

An amazing hotel filled with charm. The rooms were lovely and spacious and the staff were incredibly helpful. It's right beside the cathedral and main square.

The property is sophisticated, comfortable, and includes valet parking in a garage nearby (for a small fee). There were some nasty stairs leading up to our suite on the second floor but the porter transported our luggage for us. The reception and restaurant staff were very friendly, courteous and efficient. The room itself was spacious, very clean and had a touch of class. The bed was very large and extremely comfortable. It also featured a great view of the Uzès cathedral and tower. The breakfast buffet included an impressive selection of savoury and sweet items. The property is located in the middle of the beautiful and vibrant city of Uzès but it was very quiet and secure. This is an exceptional property that is highly recommended.

We enjoyed our first stay so much we were looking forward to returning and nothing was less than perfect. A very warm welcome from the staff, and absolutely excellent, personal service. The room was beautiful with a separate sitting room, superb bathroom with a separate shower room. Breakfast was delicious. Valet parking makes life very easy, as does the perfect location in the centre of Uzès. A peaceful, luxurious stay - and we can’t wait to return.