Grand Hyatt Vail

We chose to stay at the Grand Hyatt Vail based on the positive reviews from people traveling with pets. This is NOT the hotel to stay at if you're traveling with a dog! First, unless you want to pay $$$ for Valet, you'll be parking your car in a parking garage across the street from the entrance of the hotel and hoofing your luggage and dogs to the front desk. Fun times!!! There is no room for you to pull up to the entrance and unload your own vehicle because the hotel Valet has to show off their pricey guest vehicles up front... inconveniencing guests easy access to the hotel. Second, the rooms are TINY and are not equipped with a cold mini fridge large enough to hold more than a couple of drinks. There is no microwave and very few room amenities. It was uncomfortably tight for two people and two small dogs. Forget space for a crate, it doesn't exist, we could barely open our luggage. Third, the restaurants are pricey and the food was sub par. The bedding and beds were nice, but super heavy weight for the summer. Maybe something a bit lighter for the summer? Finally, the cost... we had the cheapest room with two queens inconveniently located on the second floor for one night and two chicken dinners for a whopping $800. OMG... and that was with a 10% Hyatt discount and free parking. The taxes and additional useless fees were outrageous. The pet fee was alone was $150. Do yourself a favor and find a less expensive suite hotel like a Candlewood Suites that offers first floor access, much larger rooms, free parking and a full kitchen for 1/4th the price.

Our weekend experience at Vail Grand Hyaat was wonderful. The staff was outstanding! Our room was beautiful and very comfortable. We will definitely come back.

Wonderful location by the creek with great walking paths and a park for the dogs to play in nearby. We appreciate the Hyatt always accommodating us with the dogs and a first floor room that has a patio door directly out to the "potty area". Quiet rooms and awesome rain shower in the bathroom.

Very nice property by the creek with walking paths going to Lionshead. Every hotel staff we interacted with was friendly and attentive which was likely reflecting great leadership from the top. Very adequately staffed at valet and breakfast to take care of the July 4th rush. Came in through the Amex FHR program. Was acknowledged check in and at breakfast. Great welcome gift in the room.

The rooms were nice. Staff was adequate. Really seemed to be focused on family program/events. It was probably my mistake to book for an anniversary.