Hospes Palau de la Mar

For a 5 star hotel I got a 2 star room. We check in early, room wasn’t ready so we left To discover València. The hotel told us they will call when room was ready, they didn’t. When we got back dinner time, We got a nice room without air conditioning. The temp that day was 85 degrees sunny. The hotel knew the a/c in the third floor wasn’t working but fail to disclose it to us, when we check in. They gave us a bottle of wine and chocolates which we didn’t know it was for lack of a/c. When we discover no a/c in our room, the hotel told us they didn’t have another room available. So we rough it with a fan. The next day they moved us to another room. The room had a/c but no windows. It look you were inside a closet with wood all around, 2 skylight but we closed because of heat. I felt claustrophobic couldn’t wait to get out. (By the way another couple in our third room floor were told about lack of a/c in their room when they checked in). Planning to come back to València but not to this hotel again. Rooms without windows! Not good.

We have just returned from a most delightful stay at this hotel. From start to finish our time at the hotel was a wonderful experience. The hotel itself is really beautiful but what makes it is the staff who are employed. We did not come across one person who was not happy to help, have a smile on their face and was not friendly to engage in conversation with. Well done everyone.

Great luxurious hotel Great friendly staff Great location Very clean Highly recommended

Stayed here with my husband and we had an excellent experience. I would definitely stay here again. The staff were excellent from the car pickup to the front desk, servers and housekeeping. The room was beautiful and the included breakfast was very good. We also enjoyed the Bodyna Spa and an excellent meal at their restaurant, Ampar, for our wedding anniversary. Location was convenient to everything for our week of sightseeing and navigating the buses were super convenient for anything too far to walk. Room was quiet. My only discomfort was that the air didn't seem to work well and the room was quite warm at night. They did bring us a fan which helped some.

Warm welcoming and spotlessly clean. Allowed in early and were very welcoming. Haven't tried all the facilities yet but it's in a good location for the sights - Cuitat Vella, Jardia del Turia, Russafa, etc. Two metro stops close by - Colon and Alameda. So super easy to get around and to/from the airport (especially useful if your airline forgets to send your luggage on the same plane!!!). A nice spa on site with a free hours access per day. Nice but expensive breakfasts. Spacious room, plenty of storage for a 3 day stay and plenty of bathroom space/ towels/robes etc.