Grand Hotel Excelsior

This is the 3rd time we have stayed at the Grand Excelsior and it just gets better. Facilities are excellent , rooms clean and spacious with every luxury. The staff are lovely. We will be going back next year

We arrived 2nd August 2025 9 of us. We have been to Malta many times. But this time my daughter was getting married. Our rooms and view was amazing. Everyone was always so helpful from reception to room service . Our best service goes to Jeanette (janet) and johnny or went above and beyond to make my daughter's wedding day perfect. Although not held at this hotel they were amazing can't praise them enough. Later we had more family come to stay and an amazing time was had by all. Buffet breakfast was excellent and the staff. Views from the pool and balcony were stunning and we loved swimming in the private beach area. Would definitely recommend and would love to return. Also praise to the lovely lady giving pool towels out...over all an excellent time. THANK YOU 😊

Positives Rooms are large and housekeeping do a great job of keeping the place spotlessly clean, not only the rooms but general areas. My room didn't have any of the maintenance issues that others seem to encounter. Staff, are overwhelming helpful and friendly, with the odd exception who's clearly having a bad day, everyday. Breakfast, plentiful and wide variety, staff manage the morning mass invasion of guests as well as can be expected. Location is ideal for Valletta, yes there's steps but it's hardly climbing Everest unless you have mobility issues and the hotel offers a regular shuttle. Negatives Pool area could be great but is significantly let down by the fact that they drop the parasols when it's windy (slightest breeze) which means everyone naturally heads for the permanent shaded areas and are packed in like a seal breeding colony. Or you lie in the baking sun and gradually cure to a piece of jaded leather. Here's an idea get parasols that can cope with a breeze of more than 5 knots. Pool beds, possibility the most uncomfortable cheap beds I've ever been on. Think bare metal frame covered in fly screen. To top it off you are allowed one towel, and the beds have no padded cushion. Prepare for a numb backside or bring a mattress topper with you. Poolside staff gave a laissez-faire attitude at best to request for service. Decor, think Liberace meets mar-o-largo, with a bit of cruise ship tatt/kitch. No to my taste but maybe yours. Overall poor value for money compared to what else is on offer in Valletta. Manage your expectations and I'm sure it'll be fine but would I stay here again, as you can probably guess it's a no from me. A rating as a five star hotel according to the big brass plaques on the wall would seem somewhat generous in my view. Struggling to meet a 4 would be my humble opinion. Grand by name but not by nature

Fabulous stay in the Grand the reception is amazing and the room large with side balcony & large shower / toilet was very nice Yes some might say bedroom furniture which is all new but maybe a tad old fashioned but we will still return for sure. The pool area & service for drinks & excellent snacks is perfect what location Location of hotel is perfect and there is courtesy mini bus runs regularly up & down to the main plaza. Many thanks to Mmgt for my surprise birthday treat a lovely bottle of Red with room Ac left on & blinds pulled to keep room cool. We throughly enjoyed our 5 days stay over my 67th Birthday and are now planing our return to stay & then cruise from Malta

I've previously written good reviews for this hotel but, on this occasion, the experience was marred by the less-than-undivided attention of the check-in agent, who broke off twice in mid-sentence to take internal telephone calls, offering no apology or explanation for the interruption. A new employee or someone working under pressure perhaps, but first impressions matter. For the record, the rest of the stay went well.