Fairmont Pacific Rim

This is perhaps the best hotel that I've ever stayed at. The service was bar none and housekeeping even brought me bath salts to enjoy the luxurious bathtub. I was celebrating a special occasion and appreciated the artfully designed chocolates that were a gift from the hotel. The hotel had nightly live entertainment and a spacious, vibrant eating and bar area. I enjoyed the rooftop heated swimming pool and was able to swim laps in the evening. The waterfront location allowed me to easily access the seawall trail when I wasn't busy in meetings. Stanley Park is beautiful and I saw a whale at sunset by Third Beach. The concierge was very knowledgeable and provided tips to stay safe when venturing out of the immediate area. The hotel is in an upscale area but there are surrounding areas plagued with homelessness, filth, and crime.

I came to Vancouver to get my Canadian passport renewed and the Pac Rim Fairmont is very close to the passport office in Sinclair Center. The views from our room are stunning! Additionally, the staff are delightful. We plan to come back again soon and highly recommend this hotel.

We had a truly wonderful stay at the Fairmont Pacific Rim in Vancouver. From start to finish, the staff went above and beyond to make sure our whole family — especially our toddler — felt welcome and cared for. Special thanks to the Botanist team, especially the two female maitre d’s, who were incredibly warm and accommodating, making each meal a delight even with a little one in tow. Patrick at valet greeted us with genuine warmth every time, making arrivals and departures seamless. The concierge team impressed us with their thoughtful, spot-on restaurant recommendations, steering us toward fantastic dining experiences throughout the city. The grounds and facilities were absolutely impeccable — from the beautiful lobby to the perfectly maintained public spaces. We also thoroughly enjoyed our time in the lobby lounge, where the staff excelled not just in service but in crafting truly exceptional drinks. Fairmont Pacific Rim delivered a world-class luxury experience with an impressive human touch, making it a standout choice for both couples and families. We can’t wait to return.

Service was top notch, with the concierge providing a lot of help and support to book dining options. Was able to interact via text with Royal Service for almost anything we needed. We ordered in room dining, which was delicious - and while we were at the pool, they came and took our dinner plates away. Highly recommend.

We stayed with family to celebrate our wedding anniversary. We had high hopes when we heard that the gold lounge had recently been renovated. The lounge was beautiful and the food was also great, especially the chef-prepared breakfast. I would like to thank all the servers at the gold lounge, they provided the exceptional service! However, the gold concierge team was a little disappointing. They were friendly but not as special as other Fairmont gold concierge teams. I have stayed in almost every Fairmont gold room in B.C and every time I have stayed in a gold room, the service has exceeded my expectations. Maybe my expectations were too high? Overall, it was a great stay. I almost forgot, but the housekeeping team was also the best!!