Fairmont Hotel Vancouver

Things I loved at the hotel: beautiful architecture, proximity to shops and restaurants, and bike rental. Things I didn't love: mattress was not in good shape. There were large indentations where people had slept. They really should be replaced. Very noisy - frequent emergency vehicles and the windows don't seem well insulated

After 3 weeks of travelling, er booked this hotel for our final couple of days in Vancouver - the luxurious and service was just what we needed! We arrived just before rooms were released but the team stored our luggage and then transferred it to the room for us which allowed us to get straight out into the city, the concierge team were excellent - wonderful advice and always friendly. The room was large and well equipped; the bed linens were sumptuous. The only disappointment was that when we returned from a full day of sightseeing, our room had not been serviced. When we wanted to change for dinner, this was frustrating and despite a chat with the concierge (who was very apologetic and promised it would be sorted immediately) the room had still not been addressed by the time we went for dinner an hour later. Whilst it was sorted when we had returned that evening, they had not topped up our espresso pods and tea - so another trip to concierge. Very disappointing and not what I expect from Fairmont or a 5* hotel. The pool was large and a welcome addition but the water was very murky. We had read about the hotel having a sky bar, but no sign of this when we arrived - this is one of the reasons we had booked the hotel. There is so much to do in Vancouver and this hotel is perfectly situated to walk to most things, the sky train station is two streets away with easy access cross to the airport and plentiful local busses at the door if you do need a little assistance! Highly recommend Earls test kitchen for dinner a few doors away and heading to the English Bay for dinner to watch the sunset. Amazing

Fairmont hotels seem always to deliver top quality experiences, and the Fairmont Hotel Vancouver didn't disappoint. From check-in to the Concierge Desk to the fine Notch8 restaurant to housekeeping, everyone went out of their way to ensure we had a wonderful anniversary celebration. In addition, the location of the hotel is central and convenient; we were able to get around easily without a car. We'll be back!

The staff and experience was exceptional. Highly recommend the ninth floor q the extra included meals and the Rocky Mpuntain train ride as well as the Lynn canyon suspension bridge which is free and renting an Emile on the waterways off of Georgia. Visit the totum poles and then the Port of Vancouver to see the sea planes and Olympic rings

We loved our stay at the Fairmont Hotel Vancouver. We were welcomed promptly at check in and offered an upgraded room, which was well worth it! Everything about this hotel screams luxury, from the designer shops in the lobby to the excellent Notch8 bar and restaurant. Our room was extremely spacious, comfortable and being a corner, offered excellent views of downtown Vancouver. Location wise this is right in the centre, just a short walk from the waterfront, Gastown and the shops at the Pacific Centre. Also nearby is a fab restaurant called Italian Kitchen. Would definitely return.