Fairmont Waterfront

Restaurant bar staff not particularly friendly and very slow service and wasn’t that busy and there were plenty of staff working! For the high prices of drinks not worth it. I expected better!

We had a fabulous 3 night stay in the Fairmont Waterfront. The hotel is beautifully appointed and in a great location. We had a lovely super clean room with great views. An extremely nice restaurant and bar serving delicious meals was so enjoyable. All the staff members were very welcoming and friendly, we would happily recommend this hotel.

Good location and great service. Ita a bit tricky to see the actual hotel entry for the first time but once you enter the valet is accommodating and the lobby is inviting. Modern classic decor all around as you’d expect at the Fairmont. Check-in was easy with pleasant staff to assist. The room was nice nicely appointed. Designed with warm colors it felt relaxing. Bed was comfy and my view of the courtyard was nice. I enjoyed the breakfast in their ARC resturant in the lobby. It was buffet style but you could order eggs your way or other hot food. It was tasty! There was self parking in the garage for a fee. Checkout was smooth and I’d definitely stay again. There are 2 Fairmont Hotels within a 2 block radius. This one is the Fairmont that is more lowkey with the classic and timeless design and feel.

We stayed in a "Signature Harbour View King" room, which was quite run-down and in need of a refresh. Also the minibars in the room are motion activated so you can't put anything in the fridge without multiple calls to guest services to first warn them that you are going to store something and then again at checkout so they can remove the charges you incur just from jostling the fridge contents. Certainly not a luxury hotel. We stayed at the Fairmount Pacific Rim the weekend before and it was much better.

This is a beautiful hotel, staff is wonderful, deserving of 5 stars. The staff were ready at the door with their carts to assist us. Valet parking was nice too! Front desk were very friendly, their full attention was given to us. We got 2 rooms, an accessible king room and a double double room. Both rooms were very spacious and clean, with large windows facing the waterfront. Our requests were accommodated in a few minutes! Although there was no complimentary breakfast, they did have coffee makers. We requested a microwave and it was brought to our room in a matter of minutes, with a small fee. We’ll be staying here everytime we go to Vancouver, Canada! Thank you Fairmont at Waterfront!