Loden Hotel Vancouver

From the first time my husband and I stayed at the Loden in 2021, we knew we had found a home away from home. The Loden perfectly balances comfort and luxury, but the service is exceptional. From the Vice President, Ms. Irina to the managers David, Stanislav, and Marie—who feel like cherished friends—to the front-end staff, Samual, Caroline, Eileen, and Shane who quickly become new friends, every interaction with them make us feel like genuine VIPs. We’ve had the pleasure and privilege to stay in all their room types over the years, and have loved each one. Each suite provides the most comfy beds and pillows, perfect lighting, in-room snacks and beverages (something you just don't see anymore in most hotels) and soaker tubs—a personal favorite! We also love the floor-to-ceiling windows that provide fantastic views, the cozy robes (we spend a lot of time in them), and the in-room Nespresso machine with real cream. They’ve even added a high-end Nespresso machine in the lobby, another special touch. Oh, and another notable feature is the Dyson hairdryer in every room—a luxury I haven't seen in other hotels. But what really sets the Loden apart, though, are the other personal touches. We always receive a handwritten note from Ms. Irina, along with a welcome gift. The turndown service (if you want one) is another wonderful detail, including lemon water and chocolates. Not to mention the genuine, warm welcomes and smiles you consistently receive from every staff member you encounter, including the housekeeping staff. The adjoining restaurant, Tableau Bistro, also consistently provides five star service and food, whether you dine in or order room service. During this last stay, we ordered room service 2x per day, and were never disappointed. If you are a burger lover, like my husband, you must try their burger with the Aujus! Lastly, the location! You really can't beat it. Whether you want to walk along the waterfront or take a stroll down Robson street for some shopping, you are literally just minutes away in either direction, on foot. My husband and I can't gush enough about this hotel and its superb staff. We recommend it to everyone we know. The Loden is truly in a league of its own, and in our eyes is a 5 star +++ hotel, that goes, beyond, beyond!

The Loden Hotel is an excellent boutique luxury hotel. The moment we arrived, the staff worked to make every aspect of our stay as pleasant and comfortable as possible. The lobby is cozy and beautifully decorated with tea and coffee at the ready night and day. The rooms are spacious, modern, quiet and THE CLEANEST hotel room I have EVER stayed (and I check all the corners!) Every evening with turn-down service, a carafe of ice-water is placed on the nightstand; which I really appreciate. The location is about a 5 minute walk to luxury shopping (Balenciaga, Max Mara, Louis Viutton etc.) and also a few more blocks are Lulu Lemon etc. On the same street are coffee shops, an Italian restaurant, a pharmacy... nothing was longer than a 15 minute taxi ride. Attached to the hotel is a French bistro that serves, breakfast, lunch and dinner with delicious food. If I had one negative thing to say, it would be that the restaurant can get a bit noisy - but that's because it's busy in the evenings. We will definitely stay here anytime we come back to Vancouver. You cannot go wrong staying at the Loden Hotel!

This was our baby’s first overnight trip and as new parents we were a little anxious about how things would go. The Loden team went above and beyond to make everything smooth and stress-free. The front desk and concierge were incredibly kind, patient, and accommodating even helping us store and retrieve our baby’s milk from a full-sized refrigerator whenever needed. Every interaction was warm, thoughtful, and genuinely caring. Little touches, like smiling and engaging with our baby, turned what could have been a stressful trip into a truly memorable and joyful experience. We’ve stayed here before and always loved the Loden, but this visit reminded us how special the team really is. Highly recommend!

Staying at the Loden Hotel in Vancouver BC was an exceptional experience. From the moment we arrived to celebrate our daughter’s wedding we were looked after perfectly but the outstanding Loden staff. Special shout out to Stanislav, David, Alina and Neils. The VP, Hotel Operations Irina Gerchikov should be congratulated for her leadership. The rooms were beautiful and clean, gym and other hotel facilities first class, great dining and terrific location. We will certainly return to our home away from home and highly recommend this hotel for anyone visiting VancouverBC. Gold star award ⭐️🇨🇦🙌

The rooms were very comfortable, including large and comfortable beds. All the amenities were perfect. The attached restaurant was first rate offering great food all day. The service we received was the most impressive part of our experience. The staff were friendly, helpful and they actually went above and beyond what was required. I always felt like I was in good hands appreciated the staff very much. 6/5 stars.