IBEROSTAR Varadero

This beautiful resort is one of the best in Varadero, I came many times I feel like home. People are very nice and polite with every customers, Always smiling. Océan is amazing with cristal water. Thé entertainment team very professional they are d'oing many activities all' day. Spécial mention to Miguel, Pedro and Etery.

All inclusive resort that strangely gets good reviews, hence the choice to go for 4 nights there. Check-in only after 16, room not ready and farcical check-in procedure with no information given about the 4 restaurants that can be booked in addition to the buffet restaurant. When trying to book these the number that is meant to be used (customer relations) is deactivated. The buffet breakfast is extremely crowded and selection very poor. Cheap and not cheerful. Lunch is even worse with a 30 metre queue to enter the restaurant, so abandoned that idea. An alternative is the snack bar which prepares burgers and pita. However, impossible to communicate with the staff, so even a simple hamburger to be prepared is an impossible task, apparently, with 20 minutes waiting time for something simple. The rooms are dated, in need of updating and not up to 5 star (Cuban) standard. All this in low season, so dare not think how much waiting and frustration would be encountered in high season

The hotel impressed me with its excellent organization, spotless cleanliness, and stunning Spaces from the lush tropical gardens to the postcard perfect white sand beach. The staff were always smiling and helpful, making the stay even more enjoyable. A highlight was the Cuban Day, with authentic atmosphere, live music, and traditional dishes. I also loved the à la carte restaurants, offering diverse menus and attentive service in a more intimate setting. The entertainment was lively yet unobtrusive, the pools were well-maintained, and the overall atmosphere was pure relaxation.

This resort is the best in Varadero for everything. The service, the beach the cleanliness are one of the best I have experienced in Cuba , and I have been in many ! Will return for sure ! Well done the team!

This hotel is perfect for families, couples and solo traveler's. There is a perfect blend of entertainment, food and scenery to enjoy. The staff here our very fun and always in positive spirits. The beach is nice and sandy and the sea is crystal clear. Facilities also in great condition.