Melia Las Antillas

We stayed at Meliá Las Antillas as a group of four adults in four Deluxe rooms. The strongest part of the experience was the staff. Tatiyana, Lissandra, and Marlen were especially memorable, and each of them went out of their way to make our stay as enjoyable as possible. Their warm attitude and genuine kindness were consistent throughout the week. The beach was another highlight, and we never had trouble finding chairs at either the pool or the beach. The rooms themselves were very dated and in need of renovations. The beds were extremely firm and uncomfortable in all four rooms. Some rooms had broken ceiling tiles and signs of wear that suggested they have not been updated in years. Only one person in our group received face cloths, and only after asking Guest Experience. Housekeeping did their best with the supplies available, but the level of cleaning varied from day to day. A couple of rooms also had cockroaches during the stay. The food at the buffet was generally good, but the day-to-day variety was inconsistent. Breakfast was always reliable thanks to the omelette station and steady supply of eggs. Lunch and dinner felt repetitive at times. The à la carte restaurant setup was a bit misleading, since it is essentially one restaurant with rotating menus rather than three distinct options. We experienced several maintenance issues around the resort. The main elevator was out of service all week, which affected someone in our group who has knee problems, since it forced them to avoid using stairs. The service elevators were very old and made loud squealing noises. There was also a consistent sewer smell in central areas. One building near us experienced severe flooding on Day 5. Our rooms were not affected, but water was pouring out of multiple rooms and the entire ground floor was under water. The response from the front desk lacked urgency, even after we showed them a video of the situation. The pool area was clean but also had broken tiles on the floor and edges, which could be a safety hazard. The entertainment team tried hard, but the pool DJ consistently played music at a very high volume and relied heavily on sound effects. Many guests left the pool area to escape the noise, and the entertainment seemed geared toward returning guests rather than the majority trying to relax. Overall, we appreciated the kindness and effort of the staff and enjoyed the beach, but the property itself requires significant maintenance and modernization. With upgrades and more consistent food options, this resort could be much better. For now, it falls short of expectations compared to other adults-only resorts in Varadero.

Great atmosphere, staffs make our stay completely enjoyable. I would like to thank Yanelin, Guille and Roxette at the lobby bar for their exceptional customer service. Thanks again ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌

This resort has the friendliest staff and always make us feel like family. The are always many choices for food and it is always fresh with the best rolls and many pastries.

Despite media, honestly had me a little concerned in the beginning , but I took my on love :) Cuba is still the lovely destination that we know and love; the beaches, great staff and no concerns for safety, just a warm and homey feel that helps you truly relax! The rooms were clean and spacious. The staff were helpful and wanting to make our stay pleasant. The staff despite their own personal shortages of a lot of things we take for granted, they are still positive and hopeful people with genuine smiles. The entertainment was great! The weather was not the best but they made up for it with music, entertainment and games in the main lobby bar area during these periods. It was a great hang out spot! I really enjoyed the Aqua Show and Cuba Day, the dancers were great they often mingled with guests before the shows. The food was plenty enough maybe not a huge variety but whatever I ate I enjoyed! This is Cuba right? There were no power outages that we experienced probably because they have generators. There was dimming of lights in reception and corridors in the evening, but that is understandable. Not much has changed (our 4th time) still fun, great beaches, lovely people relaxing and safe. We)e would definitely return .We met a few people who were regulars for years and staying more than a week, we get! it!

Even though we went when there was a polar cold vortex and the weather was wet and cool, the staff was amazing. The entertainment staff was amazing. Especially Brayan and Chanel, they engaged with the guests and they made my husband and I feel very special and welcomed! Phenomenal dancers. They all were!