Ca' Sagredo Hotel

Our stay here was somewhat mixed. Day one - disappointing but days two and three were great. So what made day one so poor? 1. Our room was spacious enough, but very dark and gloomy, and there were no tea or coffee making facilities. 2. There was visible black mould around our bath and despite mentioning this to the hotel in remained present on the afternoon of day two. 3. The Internet was absolutely dreadful. Seriously the worst I’ve experienced in any hotel in the world in the past 25 years.It works maybe 30% of the time you need it to. 4. At breakfast vegetarian options - such as hash browns are mixed in with meat offerings without any warning. My wife who is pescatarian had to abandon her breakfast midway through on account of the fact that it was contaminated with chicken. This is basic stuff! 5. We ate at the hotel once which was fine, although they had lost my evening booking and had us down as a no-show at lunch. (Despite their email confirmation to me) A decent meal was a little soured by our server overtly pushing for tip - which on principle I then decided not to give. Having emailed all of this to my travel agent in Scotland, things improved rapidly and we were given a much larger suite with better views of The Grand Canal. We also got complimentary Prosecco. Breakfast was still a bit disappointing - but at least they now kept meat and non-meat produce apart. I absolutely love Venice, but I'm not sure I could justify the price of staying here again.

5-star hotel from every perspective. The hotel was great from the time I first talked to the staff for restaurant recommendations a few months before arriving to the time we departed. I cannot put into words about the great location. It allowed us to take full advantage of being right off of the canal and one of the main walk ways. We were able to easily get to our excursions, have great meals, and just enjoy a few quiet moments of just being in Venice. The hotel greatly helped to make our first visit to Venice one we will always cherish. It is a special hotel for all of the right reasons.

Incredible hotel! The inside is absolutely stunning – it really does look like a museum, and it is totally accessible. You can read a book under frescoes, and no one will bother you. Watch the sunset from the rooftop terrace – it is incredible! We booked a basic double room, but it was large, very comfortable, and lovely. It did not have a view, but it did have a little outdoor balcony. The best part of this hotel is its location. It is on the water, and on one side of it is the vaporetto (public water taxi/bus) stop (Ca d’Oro stop). This made it super easy to access from the train station, and also easy to get anywhere else that we didn’t want to walk. The other side of the hotel is right next to one of the cities gondola and traghetto ports - one afternoon, we walked out the front door and asked about a gondola ride, and were on a boat one minute later. It could not have been more convenient. The neighborhood is perfect – it is in the Cannareggio District, which is absolutely stunning, but much less crowded than the San Marco area. Everything was within a 10 to 15 minute walk. 10 minutes in one direction is San Marco, and 10 minutes in the other takes you to the Jewish quarter, which is beautiful and quiet. Be aware that all of the hotel services were very expensive, in line with a luxury hotel. The continental breakfast buffet is €40 per person, an Aperol spritz at the bar is €22 each, and dinner for two with four drinks total was nearly €300. The restaurant is right on the grand Canal, and is excellent.

Beautiful hotel but a few let downs. No working television and no coffee/tea making facilities in the room which in the modern day to me isn't a 5 star luxury. Fantastic location near Rialto bridge and 20min walk to most places. Having injured myself in the room and bleeding on the carpet- I was very worried about stains and being charged. I wasn't too convinced by the cleaning after the event. The reception team did reassure me that this would be taken care of. Breakfast is extortionate at 44 euro pp so we didn't eat at the hotel. The highlight was the wonderful Ricardo who couldn't do enough to make our stay happier and more enjoyable. Till meeting him we felt staff were a little serious and did not have as much warmth as this young man who exuberates kindness and enthusiasm.

A little underwhelming. Our room felt like an after thought - to access we had to go via the back corridor in what felt like a service lift. The room was not up to the standard of a 5 star hotel room. Mini bar had an open, half drunk can of coca-cola and half drunk bottles of water. Air conditioning broke down and no one checked in to ensure it was working. Breakfast was great and in a beautiful setting. Sadly the terrace was closed with no plans to open with no explanation as to why it was closed despite the website suggesting it would be open for drinks in the summer months. Whilst not the sole reason, it was a large part of why we booked this hotel. Very central location, close to everything and a 2 min walk from the water bus stop. Sadly not what I expected.