Hilton Molino Stucky Venice

Great hotel with fantastic location. There is a lovely atmosphere in the hotel, staff are friendly, courteous and helpful. We had a club king suite with views and i have no complaints, size was good, bathroom nice, wardrobe quirky, bed comfortable and the room clean. The pillows were a little bit soft but i guess that is just preference and had i requested others this would have been sorted. Breakfast was a little bit busy but staff were obviosly working hard and fast to limit waiting times and the selection on offer catered for all and every palate. The skyline bar was amazing, super drinks, excellent views and lovely attentive staff. The drinks although a little pricey were worth it for taste, presentation and fresh made. We had dinner at the hotel rialto bar restaurant which was good and the pianist was excellent with a good variety of tunes. Access to the executive lounge was available to us but this was also very busy and tables were all taken, they did allow us to take the drinks outwith the lounge area which was fair but might be better to limit availability or enlarge available space. There is a shuttle boat to venice but it is very very busy, there is no queing system and if your not pushy you won't get on which is too stressful. The hotel might consider a ticketing system for first come, first served as despite being 20 minutes early and first there, other pushier mannerless guests went in front of us and pushed us out the way until the boat was full. Fortunately there is a public bus boat stop locally, we bought a 2 day pass and although slightly more expensive than that offered by hotel was a much calmer better option for us and had more frequent availability. Would recommend the hotel and would stay again.

We went to Venice for our mini moon and loved this hotel. The rooms are great, food brilliant and shuttle boat very useful

I was looking forward to staying at this hotel, whilst it’s a little remote it has been underwhelming. The rooms were ok, not all have views, and they were a variable standard. There is a mosquito plug included (advise to use even in Oct / Nov) but encountered some disappointing issues: - We arrived early, and the luggage placed in the secure area was “lost”. It was all placed in a colleagues room and retrieved after an hour of searching through our groups rooms. - Checking in / out was a long queue and they automatically charged their boat which we didn’t use. - Some basic maintainance issues such as the shower door not closing full, shampoo no longer connected to the wall etc All in all a disappointing stay and would recommend looking elsewhere for the cost.

Not the best location for a Venice hotel, beautiful facility, pricey, Seemed impersonal, and detached from guests. Not welcoming -

The staff was not helpful and the Skyline Rooftop bar service was even worse, The were a lot of issues, nobody seem to care or done anything to help