Hilton Molino Stucky Venice

This was our 2nd stay in the Hilton. In the last few years. The prices have gone up since our last visit but everything in Venice is overpriced. The location is great and on the quieter side of Venice across the main canal. It’s easy to get to The main attractions. The rooms are well appointed and the property has a lot of historical touches. The best part of the hotel is that it is a quiet and peaceful island and you can easily cross over the the main square anytime. It’s really nice to be on Giudecca island away from the mass of tourists.

I'm a little late with my review, but I wanted to share what a great experience we had. First of all - the hotel is beautiful. It's one of the only (if not the only) hotel in Venice with a rooftop pool. The hotel feels like you are staying in an Italian castle with each wing/area different. We actually stayed in 3 different rooms - not by choice, but because I had 3 different reservations and they couldn't combine them. That started out really frustrating, but then we enjoyed sampling some of the rooms. 'They each have a different feel and style and if you have kids - it's fun to explore the hotel since it's so large. The food was amazing. The room service pizza was some of the best we had in Italy. Do not miss the breakfast buffet. We had free breakfast, so I'm not sure of the cost - but whatever it is, it's worth it. It's like a Vegas style buffet but better quality. Amazing. The hotel is just a short boat ride from St. Mark's Square and most of the popular spots. Side note- if you are claustrophobic, do NOT tour the entire Doge's Palace. haha. Anyway - the Hilton was wonderful, the executive lounge was small but nice, the food was great and the staff were helpful. At the end of our stay, my son left a tiny (really tiny) stuffed animal in one of the rooms. We thought for sure it would be gone, but I emailed the hotel a photo of it and they were able to find it! I can't believe housekeeping didn't just toss it! That's how professional and caring they were. They ended up shipping his toy back to us! We really couldn't believe it! For that reason alone, I would give this hotel five stars! Thank you Hilton Molino Stucky!

We could not have chosen a better location or hotel than the Hilton Molino Stucky for our first visit to Venice. It provided everything we were looking for – a blend of elegance, comfort, gracious service, modern conveniences, and peaceful, quiet rooms. The hotel is directly on the Giudecca Canal with a breathtaking view of Venice across the water. The Executive King room was spacious and quiet – we honestly felt like we were the only people on the 6th floor. Breakfasts were filled with delicious choices and the three hotel restaurants offered a wide variety. When we ventured out of the hotel, we found restaurants and bars within strolling distance on the waterfront promenade and a neighborhood grocery store and pharmacy nearby. The hotel’s boat service to Venice was amazing – every arrival and departure felt like a scene in a movie. The front desk, housekeeping, and restaurant staff was kind and gracious. They provided excellent yet unobtrusive service. We’d like to especially acknowledge Ludovica in Guest Relations, who is an angel. Her empathy, graciousness, and willingness to immediately engage reassured me that we were in good hands at the Hilton Molino Stucky. Grazie mille Ludovica! The best part for us – the Hilton Molino Stucky, and Giudecca in general, felt spacious and uncrowded – a feeling that was reinforced every time we ventured into Venice with its hordes of people. We would always breathe a sigh of relief to be back in the Hilton on the Giudecca side of the canal – our own private corner in a beautiful city.

Great experience. We had a club level room, overlooking Venice from across the water. Fantastic view. Getting there was easy, hotel arranged private water taxi from train station. Even with film festival going on it was no issue. Arrival was very smooth. We were a little worried initially about getting to and from Venice from Giudecca, but it was never a problem. The hotel water shuttle runs every half an hour starting around nine, and the day we had an earlier tour we bought a vaporetto(water shuttle) ticket for 10 euros. Plenty of options. We had breakfast provided. There is a great selection, although it was a bit crowded. My only complaint for breakfast was that you can get everything yourself, except for coffee or tea. For that you have to wait for server. The last day we were there 45 minutes and no service, in spite of asking. We spoke to manager, Mohammed, who was excellent and quickly took care of matter. We ate in Bacaromi, right on water, as well as Rialto and the Rooftop bar. All first class. The rooftop pool was amazing as well. Not sure you can find this combination of services, views and experiences anywhere else in Venice.

We spent two days in Venice before a planned Viking cruise. This was the hotel that we were assigned to through the Viking company. We arrived at 0930 after a red eye flight. We were exhausted but our whole tour group had to wait in the lobby for 5.5 hours until our rooms were ready (check-in time). I understand this, but not water, coffee, or anything was offered or provided to our tired, sleep-deprived large group to make us more comfortable or feel welcome. The employee who stored our luggage was rude and stressed out, as he had two different Viking groups to deal with. We have stayed in other luxury hotels pre or post cruise where a beautiful 2 hour mini tour was given of the area as we waited for our rooms-a wonderful welcome to the city. Not here. We were all crowded into the lobby and common areas to fend for ourselves and not one bit comfortable. We were assigned to the back rooms (old section?). I'm thinking that this was because we were part of a tour group and not paying for the highest end luxury rooms-not sure. Our room was okay-clean, sparse, a view to mechanical area. Breakfast was nice and we had a super nice waitress. I have to say that the concierges were very helpful when helping us plan mini trips for the next two days and they knew plenty more that the Viking rep who did not have a clue about the area and gave us only the highest cost choices. Not so with the hotel employees. This is a beautiful building with an interesting history, but not very impressed-just the basics here for sure. We expected more.