Hotel Monaco & Grand Canal

I stayed at Hotel Monaco three nights. The room was nice but we were turned away at the bar and restaurant because we were wearing shorts and collared shirts. The place was empty but they wouldn’t serve us because we didn’t have on pants. Considering we are from Florida where shorts are acceptable everywhere, it was a surprise they passed up the business especially since they had no business at 9:30pm. on a Saturday night. I won’t stay there ever again. The staff looked at us like we were homeless or something and made a weird face when we asked for a drink. So, even though we spent over $1,500 during our stay there, we won’t ever stay there again.

We stayed in suite 414, our stay couldn’t have been better with a generous room, bathroom , and private terrace overlooking Grand Canal & view of Santa Maria Della Salute! Hotel staff was very friendly & happy to help with any questions. Room service was great too!

It is a perfect place to enjoy Venice. My wife and I honeymooned here in 2013 and had fantastic memories. This time we came back and it was everything we remembered. The staff is amazing and everything was perfect! If you travel to Venice this is the place to stay and the place to eat! Try to book too 414! It will change your life.

Awesome stay with our friends. As 3 couples stay together, we enjoy more with the free trip to Murano Glass factory. The staff are awesome.. Concierge team, HK team and I would like to thank Bernard and team as well for helping us with our luggages. Nice hotel, easy access from water bus station, just next to it.

My husband and I came here as part of a 10 day trip to Italy (Venice, Florence, Rome) for our honeymoon - we married last October. Italy is also my ancestral home, I have Italian blood on my mum's side, so it's been a dream of mine for many years to visit. I can say this without any doubt in my mind, Venice was our favourite part of the honeymoon, and we almost wish we'd picked Venice to see last, only because we loved it so much! We had a hugely fun ride to the hotel via water taxi and took in many of the surrounding sights, putting us in a gleeful mood before we very conveniently hopped off just outside the door. On arrival, we were warmly welcomed by the reception team who wished us congratulations and told us how to find our room. When we opened the door, we were absolutely blown away by the design and attention to detail. From the marble bathroom to the glass chandelier and everything in-between, it lit up with an magical golden hue, reflecting the magic of Venice itself. All the amenities we needed were there, including a lovely stocked mini bar and fabulous shower, lovely on-brand robes and a very comfy bed. The only issue we had during our stay was the TV not working properly (the only channels in English were for the news) but we weren't bothered by that as we didn't spend much time in the room anyway! On our first morning in Venice, we decided to enjoy breakfast at the hotel and were delighted to be able to sit outside, taking in the gorgeous blue hues of the lagoon and the gentle rays of the morning sun. It was incredibly peaceful and exactly what we'd hoped for. The breakfast options were a little limited in some areas but for the most part we enjoyed what we had and it prepared us well for a day full of walking! Of course, while Venice has can be breezy and at times a little rainy, it can also be quite hot and a couple of days into our time there I ended up with a mild case of heatstroke in the evening. I wasn't really hungry but I did really want a hot chocolate and wondered whether the room service team could send one up to me. My husband called and initially they offered chamomile tea which I know Italians typically drink when they're sick, however it's not to my taste, so he asked again for hot chocolate. Thankfully, they soon obliged and sent the cutest pot of hot chocolate up to our room. I really enjoyed it and it made me feel better, so thank you! We were genuinely sad when our last day came around and we had to leave. Venice has a truly special place in our hearts and we can't wait to return in the future. A sincere thank you to the staff for being wonderful and accommodating, and generally to the Italian people for making us feel at home during our honeymoon. Grazie per aver reso magica la nostra visita, ritorneremo!