Hotel Monaco & Grand Canal

Loved this hotel. While we didn’t have a room with a canal view (would have cost an additional 500 euros/night & the room was not available for our entire stay), it really didn’t matter. The location of the hotel & the ability to dine on the terrace while hearing & seeing the water lapping against the dock while watching the gondolas was outstanding. Hotel staff were friendly & accommodating. Concierge services available. Porter was great. Room was clean & quiet. Location made it easy to walk to the attractions & was very close to the beautiful square. Vaporetto & gondola services just outside the hotel. A romantic hotel in a romantic city. Would definitely return.

Luxury hotel on Grand Canal. Make sure your room is facing the water. Beautiful porch setting for restaurant with nice breakfast buffet. Helpful concierge and staff.

This hotel is a gem and the staff - especially Isaac and the other concierges - are amazing. Friendly, professional... best ever. And the location can't be beat! You can pay more on the Grand Canal but you can't do better than this. I highly recommend it.

Our stay was pleasant in many ways. The hotel is beautiful from the outside, and the lobby and common areas are truly impressive. The room itself was comfortable, clean, and well maintained, and the location is excellent. The restaurant along the canal is beautiful. However, the service did not meet expectations. The staff seemed aloof and somewhat disinterested throughout our stay, which was disappointing given the price point and the overall quality of the property. We didn’t require much assistance, but even brief interactions felt less welcoming than they should have been. It’s possible we visited during an off period for the team, but the lack of warmth and attentiveness was noticeable. While the hotel has many strengths, the service experience would make us unlikely to return.

Great location with beautiful canal views and easy access to everything. The front desk team—especially Isaac—made an incredible first impression. Our room had classic Venetian charm but was smaller than expected for a Deluxe Double Canal View category with much smaller windows than advertised on the website, though spotless and comfortable for sleeping. Noise is part of the setting with gondolas, vaporettos, and the terrace restaurant below, but shutters and windows blocked most of it at night. Hotel staff were superb across the board, but the restaurant service was surprisingly rude (including between each other), which lowered the overall experience, particularly being hotel guests & not people walking in off the streets. Patricio (& the food), however, were outstanding, and the hotel-arranged airport meet & greet drivers to the water‑taxi transfers were out of this world which set the immediate expectation of the hotel. You pay a price for this service, but ‘When in Rome…’ (or Venice).