Metropole Hotel Venice

The location was brilliant for sightseeing. The hotel atmosphere was good . Staff were friendly and very helpful. The room was ok and kept very clean. However the drinks were very expensive and if you wanted to use the spa it would cost 200 euros for one hour. Drinks and meals outside the hotel are more reasonably priced

We had the most wonderful two-day stay – it truly felt like a dream. This is not just a hotel, but a place with soul and character. The beautiful antiques create an elegant and authentic Venetian atmosphere, making every room unique. What made our stay truly exceptional was the incredibly warm and personal hospitality. The staff were outstanding: professional, attentive, genuinely caring, and always one step ahead. They made us feel more like welcomed guests than customers. Everything was simply perfect. We will always remember these two unforgettable days and cannot wait to return. Highly recommended to anyone looking for a truly special experience in Venice.

It was a truly wonderful experience. Every smallest detail was perfected. Having worked in the luxury conference industry for 35 years, I feel qualified to say that this was simply outstanding. From the exceptional staff to the facilities and the rooms, everything exceeded expectations.

Arriving at the hotel's private dock by water taxi set the tone for the entire stay. From that very first moment, we knew we were somewhere truly spectacular. The rooms are absolutely beautiful, perfectly blending style and comfort, and the service throughout our stay was flawless. Because the hotel remains proudly family-owned, an authentic care and meticulous attention to detail shine through in every corner of the property. Every staff member we encountered was incredibly warm, welcoming, and eager to assist with local recommendations or questions. It is a rare and special experience, and we would love nothing more than to return on our next trip to Venice.

Lovely family run hotel. The decor was very Venetian which is what we were looking for. The hotel is beautiful and has a lovely outside area for breakfast or drinks. The owners collect art and other items which are beautifully displayed throughout the hotel. The staff are brilliant.