Palazzina G

Beautiful hotel with an exceptional staff! Our water taxi dropped us off at the entrance of the hotel - so special! - and the staff provided 5-star service from the moment through our departure. Their kindness and attention was so appreciated. The rooms are beautifully appointed and the restaurant/bar and terrace were perfect areas to begin and end our days. We also loved that the hotel was tucked away in a quiet part of the city but only a 10-15 minute walk from shopping, restaurants and St. Mark’s Square.

We LOVED this hotel for so many reasons: 1) it's clean, comfy, beautiful, spacious, bright 2) beds are the most comfortable of any hotel we've stayed in Italy 3) the lounge/restaurant/bar is amazing - Michaele and Felipo are just fantastic - as is the food/bevs served 4) location was perfect 5) front desk referred me to Chiesa di San Salvador for the most incredible Catholic mass ever 6) the staff/service was top notch - second to none. We would stay here again and again! Thank you to all for such a memorable stay - we cannot wait to come back!

This hotel is wonderful in many respects. The pre-arrival communications were excellent and our greeting on arrival by boat made us feel super welcome. And the staff were all wonderful throughout the short stay. The property is well located in a slightly quieter part of Venice, which is a very easy walk to all the main sights. We appreciated the location greatly. The hotel is immaculately well presented. Clean, well maintained and really cared for. A delicious breakfast too. Starck’s design vernacular really lends itself to Venice and its glass. The room, with terrace, was really lovely. The only slight negative was a mattress that felt below the quality of the property. It felt cheap, tired and lacking support. But overall, a really excellent stay.

We had a great stay. The staff here are the best. 10 out of 10 on routine requests and 11 out of 10 on extraordinary requests. Arranged last minute seamless transfers and arrival when our train terminated at an earlier station than the expected one. Helped find a dock last minute to accommodate my family's physical needs getting into a booked Gondola. Went out of their way to ensure we had an experience we will remember the rest of our lives.

The Palazzina Grassi is a chic hotel, in a great location with the most helpful and welcoming staff. We had a fabulous stay. We had a beautiful room with a very pleasant terrace. The hotel common areas are comfortable and attractive. The restaurant is exceptional. Great breakfast. We did the market experience with the chef and had a memorable experience and the meal of a lifetime, I highly recommend doing it. So glad we choose the Grassi and hope we get to stay there again.