Palazzina G

I must admit I am a hotel snob when I travel. The hotel is as much of the total experience as the places I visit. From the moment I booked to arrival and departure the experience was top notch! The hotel staff are the best in the business, I have never felt so taken care of and I have stayed in many 5 star hotels all over the world. We arrived to warm greetings and immediately were checked in and taken to our petite but absolutely luxurious rooms!! Each morning we were greeted by our names and served the most wonderful breakfast and each night we spent hours at the bar with two amazing bartenders who mixed some of the best old fashions and aperol spritz we have ever had. The front desk staff booked water taxi services for us which arrived at the hotel dock and seamlessly took us where we needed to go. I absolutely cannot describe how wonderful our stay was in such a short review. We will be back.

From the moment we arrived, we were welcomed with such kindness. Everyone went out of their way to make our stay special, with warm greetings and thoughtful touches throughout. The furnishings were whimsical and cool, which made everything even more memorable. It truly felt more like staying with family than just a hotel.

Beautiful hotel with an exceptional staff! Our water taxi dropped us off at the entrance of the hotel - so special! - and the staff provided 5-star service from the moment through our departure. Their kindness and attention was so appreciated. The rooms are beautifully appointed and the restaurant/bar and terrace were perfect areas to begin and end our days. We also loved that the hotel was tucked away in a quiet part of the city but only a 10-15 minute walk from shopping, restaurants and St. Mark’s Square.

We LOVED this hotel for so many reasons: 1) it's clean, comfy, beautiful, spacious, bright 2) beds are the most comfortable of any hotel we've stayed in Italy 3) the lounge/restaurant/bar is amazing - Michaele and Felipo are just fantastic - as is the food/bevs served 4) location was perfect 5) front desk referred me to Chiesa di San Salvador for the most incredible Catholic mass ever 6) the staff/service was top notch - second to none. We would stay here again and again! Thank you to all for such a memorable stay - we cannot wait to come back!

This hotel is wonderful in many respects. The pre-arrival communications were excellent and our greeting on arrival by boat made us feel super welcome. And the staff were all wonderful throughout the short stay. The property is well located in a slightly quieter part of Venice, which is a very easy walk to all the main sights. We appreciated the location greatly. The hotel is immaculately well presented. Clean, well maintained and really cared for. A delicious breakfast too. Starck’s design vernacular really lends itself to Venice and its glass. The room, with terrace, was really lovely. The only slight negative was a mattress that felt below the quality of the property. It felt cheap, tired and lacking support. But overall, a really excellent stay.