SINA Centurion Palace

We love this hotel and been staying here 6 times. The staff are excellent. We were upgraded on arrival for one night only and because we had a problem with the room, we were demoted which was sad considering the hotel wasn’t full at all. Also housekeeping completely forgot to leave us towels one day. Breakfast at the hotel is excellent and the staff very friendly. We had drinks in the bar almost every evening, again great service. When we checked out a discretionary service charge was added and although we were told we could refuse, we didn’t as we felt embarrassed with everyone around us. But, we had tipped cash in the bar and restaurant and concierge and felt this was a badly thought out method of getting more cash off clients. You should be asked whether you’d like to add service and we would have said that we had already paid in cash! Don’t add it to the bill. We left very embarrassed and disappointed. It hasn’t happened before during our stays. Badly done Sina Centurian!

This hotel is stunningly beautiful and has a great location - very central, but still quite tranquil. I loved the art on display everywhere, and the food was delicious.

The most wonderful hotel stay we’ve ever had. The hotel is in a beautiful part of Venice, close enough to the center of town, but also romantic and quiet. The entire staff made us feel special, especially Chiara the night manager. We were renewing our vows and could not have asked for more beautiful accommodations.

Loved the location of this contemporary hotel with its traditional Venetian exterior. A lovely quiet area at the rear, but still close to some great attractions. The highlight of this property are the wonderful staff, professional, friendly and very helpful. We had an excellent dinner in the restaurant, after a long day of exploring. I would particularly like to thank Elvira for taking good care of us.

This is a fabulous hotel with the Wow factor -from the breathtaking moment of stepping into the courtyard and seeing the hotel, arriving at the room and being given complimentary chocolate dipped Strawberry’s, eating breakfast in the white room with an amazing views over the grand canal, to watching the sunset from our room and then relaxing with a limoncello spritz watching the world go by in the evening. The customer service was exceptional. Will definitely return.