The St. Regis Venice

After an extended stay in Rome, I made it over to Venice with a friend to enjoy the St. Regis. We were greeted by Alex with the water services desk. I always think first impressions generally come to reflect the outcome of the hotel stay. He helped us off the water taxi and gave all the information….along with being so cordial. Every time I saw him after that initial meeting it was the same. Then we were off to registration and we met Barbara with the butler service. I asked for ice to help with some neck swelling for recent surgery. I was just thinking it would be ice…but Barbara had it all packaged to use for the process. Of course, the next morning it was on to breakfast on the Grand Canal. What a wonderful view and wonderful food to go along with it. The hotel also recognized my Ambassador status with a room upgrade. The room was wonderful too. For walking around Venice, you couldn’t ask for a better location. I’m heading back to Venice next year and there is no question this will be my abode.

We recently visited this property and stayed for a portion of our honeymoon. We had a great experience! The room was well appointed and very comfortable as well as the bathroom. We enjoyed the location and we sat outside every morning and evening on the canal. The view is lovely and we even saw a red moon in the evening. We arrived by water taxi and from the second we arrived we were treated with style and class from the check in process to leaving the property. Our favorite employee was Thomas, who was part of the wait staff who served at breakfast. He was a delightful gentleman and was on top of our every request. We can't wait to return and hope to be able to stay here again! We just can't say enough about it all!

What an amazing hotel! Everything about our experience was special. Great room…super comfortable with wonderful bath products. The staff’s professionalism, helpfulness and kindness was outstanding. Lots of special touches made this stay a forever “wow” memory. The location was perfection- close to everything!! Highly recommend!

Positives: Location, decorated kids' room with balloons and a puzzle gift which was a nice touch, Acqua Di Parma products in the bathroom, delicious breakfasts, views of the water. Negatives: same food selection everyday for breakfast (we were there for four nights), had emailed concierge before our arrival about securing a dinner reservation at a restaurant and never heard back, previous guest's clothes left in couple of the drawers in our room, one of the worst expensive dinner we have had.

Luxury at its finest. Highly recommend arriving on a private water taxi as St Regis has their own dock. Stayed here as a Marriott Platinum member and was upgraded to a grand canal view room using SNAs. Was expecting a higher upgrade, but due to holidays the hotel was busy. Front desk was able to upgrade another couple we were traveling with as well who did not have status. Breakfast buffet for members was one of the best I've had in my life sitting on the Grand Canal. Location is prime to all things you would wish to do in Venice. While the stay was not cheap, it was a good value to use my Marriott points here and I would do so again.