Hotel des Trois Couronnes

Welcoming ,elegant, beautiful hotel, from the very helpful reception to the comfortable room, the housekeeping,the cleanliness,the amazing breakfast, the vibe, the view and the location, everything was so perfect .This is a true gem,

I stayed recently for 4 nights with 1 night booked thru an independent booking site with their hotel name in the site called destroiscouronnes.guestreservation.comIt turned out that the website is a scam website where they add at least 50% service and tax charges on top of the room rate. A rack rate of 500 usd per room with bfast turned out to be 780usd without bfast. Beware of GUEST RESERVATIONS site when booking rooms. I informed the hotel directly of this a few days before checking in and upon arrival at the hotel. Despite the best effort of Pierre and Emma who tried their best to remedy the situation, the manager refused to give any kind of solution or assistance. Worst of all, the manger didn’t even have the time to at least talk to us in the front desk. She sat comfortably in the back room while reception moved to and from her desk to relay messages and her decision. I expected a bit more from management, I’ve been informed by the reception that it has happened a few times before with the same website,

This hotel deserves the 5 stars: service is perfect, people know perfectly their job and location as the hotel overall set up is really outstanding

It Is one of the finest hotels I've stayed in. Well appointed room with excellent amenities. Surreal views of the lake and mountains from the room add to the experience. The reception staff members, Emma, Chevlerie (if I got her name right) and the gentleman during the night shift were all extremely courteous and helpful and ensured we were taken good care of. Sofia Maria from the restaurant went above and beyond to remember our choices and was just exceptional with her gracious service attitude and performed het role with aplomb. Thoroughly enjoyed the spa (Jacuzzi,sauna pool and the cold bath) which was one of the best spas to relax in. The food menu though limited was of high quality. Breakfast buffet was lavish. The overall ambience and aesthetics of the hotel are par excellence. It is very well located in the centre of Vevey and an easy walk to everywhere. Overall an oasis of calm and a perfect holiday spot in the riviera. Would love be back here over and over again. My toddler daughter whose birthday we celebrated at the hotel during the trip remembers this as her most memorable part of the stay in Switzerland and truly misses it! Full marks to the exceptional hotel and service for making our stay memorable.

Room was spacious and comfortable, however furnishings are very outdated and even a bit run-down (peeling wall paper, damaged doors with chipped paint). While those points did not detract from the comfort of our stay, considering the price of the room, I expect the upkeep of the hotel to be significantly better. In addition, there is no complimentary breakfast, which again for the price of the room, is surprising. The location of the hotel is of course wonderful, with incredible views of the lake, and clearly this is what is driving the price. But moving just a short distance down the road into La Tour, you can find equivalent accommodations (in better condition) with included breakfast and parking, at a fraction of the price.