Fairmont Empress
Victoria, Canada
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About the Hotel
Rising regally on the banks of Victoria's spectacular Inner Harbor, The Fairmont Empress showcases the spirit of Vancouver Island in grand style. Lovingly restored to her turn-of-the-century beauty, the hotel captures the grandeur of a bygone era as it meets the needs of today's guests with outstanding facilities and services. Within a traditional guestroom that features magnificent harbor views, elegant respite awaits. Travel sophisticates may unwind in style at this luxury chateau-style island resort, offering a perfect escape from the stresses of modern life.
Location
Fairmont Empress
721 Government Street
Victoria, Canada
V8W 1W5
Nearest Airport: YYJ
Features and Amenities
- Dining
- Room Service
- On-Site Amenities
- Pool
- Spa Services
- Activities
- Fishing
- Sailing
- Business
- Meeting Rooms
- Nearby
- Shopping
- Interests
- Active & Adventure
- City
- Signature Perks
- Spa
Reviews for Fairmont Empress
Not the best Fairmont by a mile
1. Stayed on AMEX FHR rate, got a lowest possible upgrade at check in, 2 double to 2 queen, no view 2. Benefit letter stated welcome amenity included, wasn’t offered or provided during stay 3. Room run down, fridge sounded like a whining jet all night long, shower took forever to get hot water, paint peeling here and there 4. Called royal service line ahead to get car brought out of valet. Thankfully saw on app car was never moved and went down in person to request. Would’ve missed my ferry for sure if I relied on that. 5. Almost got double charged for room, likely a mistake was made at check in, see 1 above. Overall, not worth the price or the Fairmont name. Definitely buyers beware.
bonf385
Great hotel in Victoria
Fantastic hotel. We opted to upgrade to the gold floor and were not disappointed. The Best Breakfast was part of that, on it's own special floor! Well worth the money, just for that feature. The gold lounge was also a bar ( for a reasonable cost) in the evening with complimentary snacks. Rooms were clean. Bathroom was good and products are great. Breathtaking views.
191amy - Toronto, Canada
Superb
We had a wonderful few nights at the Empress. The suite was fabulous, extremely well-equipped. Staff were excellent from housekeeping to front desk to restaurant. The food was really fabulous especially dinner. I didn't try the pool- the gym is quite small. Would go back in a heart beat.
NeoBelle123 - Cork, Ireland
Them place to stay in Victoria
We did the Gold Level concierge and it was just perfect. From the bellman to the room to amenities and anticipation of needs the staff and location were excellent. The grounds were beautiful and it was tough to leave the evening reception because it was so relaxing. Breakfast was great, drinks lovely and again the staff were excellent. I would love to stay there again.
Illini94 - Orlando, Florida
Empress Fairmont
This is a fantastic place. Love the old world charm mixed with modern fascilities. Breakfast was excellent as was our nights in the bar. Waitress excellent. In fact all staff friendly, highly efficient and go above and beyond. On front desk we had some issues but Nikki sorted things out extremely well and professional. We were very happy with our time at this establishment.
Hugary1 - Sydney, Australia
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