Hotel Grand Pacific

The service in general was excellent. The front desk staff and Bell Captain was superb. Everything was clean and comfortable. A couple of minor glitches make sure that you carefully close the window curtains. The outside lights will wake you. The hotel rooms are a bit dated. A bit short of electrical outlets and I don’t recall any USB outlets. Housekeeping does an excellent job as long as you go along with their plan. Don’t rearrange tables, chairs or coffee pots to suit your needs or they will rearrange them to suit the hotel. The hotel restaurant has decent ratings for a hotel restaurant but you can do better. The hotel is convenient especially if you are on a ferry and within easy walking distance. I’d gladly stay here again.

Fantastic location beautifully appointed facilities and warm and welcoming staff make this a great place to stay whilst visiting Victoria BC. Highly recommend the in house dining.

Our family really enjoyed our stay here. The location is great, there is free overnight parking on the street (hotel parking is $23 which we used the first night, read street parking signage carefully), all the staff are super friendly and helpful, and the restaurant Fathom’s breakfast is so delicious (mushroom Benedict!) that we had it every morning in the gorgeous heated terrace area. Shout out to Ken who was the most attentive server. Ask the front desk for the $25 voucher deal (saves you a few bucks for adults). They also have a kids menu. This is a traditional 5star hotel in that they have everything- pool, gym, fridge and coffee tea in the room, restaurant and cafe and superb service. I couldn’t give it a full 5star experience because the rooms need a deep cleaning, and things like the old creaky sofa bed needs to be replaced in the lovely and well laid out 1 BR Victoria suite. It was still very comfortable for our family of 3 and I would definitely recommend the Grand Pacific and return to it again. Few hotels have a lovely balcony so this was so nice to get fresh air. The website was also easy to use and they had lots of different offers. A family member did not like the Delta, in comparison. Don’t hesitate to book if you find a great deal (on their site or bC ferries deal or iprefer member)!

Our stay at the Hotel Grand Pacific was lovely. It is conveniently located directly across the street from the Victoria Clipper and Black Ball ( MV Coho) ferry terminals. We were upgraded to a king suite and the front desk allowed an early check in and a late check out. What a treat. Very warm and accommodating staff. The room was beautiful, very clean and the bed was very comfortable. What we really enjoyed was being able to open the sliding glass door to the veranda, which overlooks the city, and sit outside. We enjoyed the Fathom lounge very much. The bartenders were top notch and the cocktails very tasty. Compared to other luxury hotels we have stayed, rates for this hotel are very good and an exceptional value. The convenience of location is a plus. It is true that Victoria is a very walkable city. I would recommend visiting Victoria to anyone. Great city, great hospitality.

This hotel is truly outstanding. It is situated in a prime location to explore the area around the harbour and we had requested a harbour view. We were amazed at the exceptional cleanliness of the area around the harbour. We visited for 2 nights and everything from the most friendly, helpful, courteous staff to the exceptional standards of cleanliness, exquisite decor, superb swimming pool and leisure facilities and restaurant were first class! We enjoyed free loan of bicycles to explore the harbour along the sea wall. We would highly recommend this hotel.