The Victoria Falls Hotel

Having always wanted to stay at this iconic hotel I was not disappointed. The staff were amazing in every respect and nothing was too much trouble.The room we had was spotless and well maintained. Spacious with a good view over the gardens. The room entitled you to use the Bulawayo lounge which we felt had plenty of offerings and was a nice place to relax. Breakfast was excellent and our meal in the Stanley Restaurant was fine and not excessively expensive. The grounds were very well kept with a nice swimming pool. The pictures throughout the hotel of a previous era were fascinating. It is quite expensive but you certainly get what you pay for.

We loved our stay at the Victoria Falls Hotel. It has such a unique charm—like stepping back into old colonial England, but with all the comfort and warmth you’d hope for. The staff were very pleasant and genuinely helpful, making us feel welcome from the moment we arrived. High tea on the terrace was definitely a highlight—beautiful setting, delicious treats, and the great falls in the distance. It’s an experience that stays with you !

We came here for lunch. Welcome was rather stiff and reluctant but we were eventually allowed to eat despite not being residents of the hotel. The setting is spectacular, the view from the terrace is wonderful. The staff were all very attentive though very formal which can feel a bit uncomfortable. The food was disappointing unfortunately, quality lower than we had expected. Overall, it was great to visit for the experience but we were glad not to be staying there.

We didn’t stay at the Vic Falls Hotel, but came for a late afternoon drink & early supper & it was magical. From the amazing view east to the Vic Falls gorge & bridge with the sunset & later moonrise reflecting on the spray thrown up by the falls behind. The interior is lovely too & it’s worth dwelling over the very funny cartoons outside the gents loo poking fun at the British character. We had drinks, an excellent curry & salad plus wine for £80 with a wonderful view and great service from Chuchu the waiter, with whom we also had a good chat. When we arrived at 1700 we had the terrace almost to ourselves, but by the time we left at 1900 is was pretty full. Don’t be put off by the signs on entry that you need a booking or have to be a resident. That was not our experience, at least not in the “low” or “green season”.

We had a truly wonderful stay at this gorgeous hotel. From the moment we arrived, everything felt like a relaxing break. The staff were exceptional always friendly, smiling, and attentive. The rooms were spacious, spotless, and thoughtfully designed for comfort. What really stood out were the little touches that made the experience feel special: bottles of sweets and snacks at midday, refreshing lemonade and water, sun lotion by the pool, and fluffy towels ready whenever we needed them. The food was fabulous, with clear attention to detail in both quality and presentation. It was a real holiday experience in every sense perfect in every way. Highly recommend this hotel to anyone.