Anantara Palais Hansen Vienna

We had the most amazing experience. The hotel was truly excellent, rooms, food, service & attention to every small detail. A big thanks to Busra from the front desk team who made our stay especially special

We stayed at the Palais Hansen Vienna for 3 nights. Attentive staff, peaceful location, stunning architecture and a good breakfast selection.

Simply one of the best hotels in Europe. The hotel staff is very friendly and helpful. Great breakfast as well (Thank you Lindsey and Kristina!)

We have arrived a few hours ago but from the second we walked in could already tell this is a superb hotel. The building is fabulous, and the service so far from the concierge (who emailed before we arrived to arrange things for us), the check in staff and the porter has been simply flawless. The room itself is perfect, tasteful and modern with comfy beds, luxuriously crisp linens and towels, plenty of closet space and all seamlessly arranged to ensure the utmost comfort. It is just beautiful and calm and housepeeking have thought of absolutely everything in terms of room amenities. Additionally the welcome treats, the Edmund de Waal book, the chocolates, pillow spray, snacks and drinks, everything has been extraordinarily thoughtful. This is an outstanding experience, even by 5 star hotel standards. Cannot recommend it enough!

Five stars aren't quite enough to describe our recent two-night stay celebrating our anniversary at the Anantara Palais Hansen. From our very first inquiry, the hospitality was flawless—the guest relations team was wonderfully responsive and helped us resolve all our pre-arrival queries promptly. The Room & Service Upon learning we were celebrating a special occasion, the hotel generously upgraded our room. Walking in to find personalized surprises and thoughtful anniversary decorations set the tone for an incredible stay. The room itself was stunning, but the housekeeping team truly elevated the experience. Every time we stepped out, we returned to a flawlessly tidied space. Their attention to detail was top-tier—drawing the curtains before evening while we were out, and even elegantly coiling our charging cables. Amenities & Dining Every facility across the property operates at the absolute highest standard. We treated ourselves to a session at the spa, which offered exceptionally relaxing treatments that were fantastic value for money. Dining was equally impressive. The food and drinks were top-notch, and the bar staff were consistently warm, professional, and ready with fantastic recommendations tailored to our tastes. The Verdict What truly sets this property apart is its people. Every single staff member we encountered was professional, friendly, and eager to help. They made us feel celebrated from start to finish. If you are visiting Vienna for a special occasion, look no further—we cannot wait to return!