Hilton Vienna Plaza

Location was excellent and easy to reach from airport. Tram and subway stops within 100m. Right next to many attractions. Hotel was very nice and lounge was good. Fitness Center available. Breakfast was excellent. Room was nice with balcony.

Very noisy room with the tram passing continuously close by and the windows not correctly isolated . Also the light insulation is insufficient, with the sun entering your room at 5 in the morning in spite of the tick curtains. It’s a pity as the hotel is beautiful and in good location to visit the city center, but the sleep quality is poor.

Horrible customer service. Rooms are very tiny and this place is very expensive! Not recommended as staff is condescending.

The staff at the Hilton were outstanding. Specifically Khristopher, Natalie, and Thibo at the front desk, Jacqueline, Angela, Imuse in housekeeping, and Judy in the restaurant. Those in the club or were also excellent, although I didn’t catch their names. There was a mishap where I was without water or a half an hour, so I had to delay my shower, and thus my morning plans. When I mentioned this to the maintenance workers, they apologized and later I received a lovely fruit and dessert tray in my room. thus my morning plans. These folks really know how to go above and beyond!

4 nights in a Penthouse Exec Room. Hilton at it's best. Spotlessly clean room. All the comforts and a wonderful balcony. The Executive Lounge was a great bonus and far better than expected. Very comfortable with a variety of drinks and snacks. Breakfast very calm. Well worth the added expense. In-Room dining exemplary. Schnitzel was superb from the Emile Restaurant. Great service but sadly I couldn't get the ordering app to recognise my reservation. Short walk to all the sights and sounds so a great location. Actually preferable than over by Stadtpark (quieter). Close to the Freud Museum which I found quite an inspirational tour. Felt very welcome and really appreciated the care and consideration of all staff. Hope to return soon. Highly recommended. Thank you to all.