Hilton Vienna Plaza

Stayed for 3 nights came by car from the UK excellent staff at reception checked in early stayed in King room with lounge access worth extra money. Longe snacks & drinks are good along with the staff. Garage is secure under the Hotel expensive to park but there is no option . Rooms are spacious clean & comfortable and breakfast has a varied selection. Overall I would recommend and would stay again

Staff were friendly, polite and helpful. Check in was straight forward. Breakfast amazing each day. Christina was outstanding. The young male clearing plates was always polite and friendly. Lovely room on 10th floor with access to a very relaxing executive room. Room service good although we were left without coffees one morning but it was not a major issue. Ate lunch one day in restaurant. Good choice and quality and good service.

The location was nice, walking distance to most places. There are hit and miss in my room during this stay. The baby bed was unnecessary left in your room when I first arrived. There was missing shower wash in my room. I will probably won’t return again. I personally reached out to the management. I didn’t feel being really valued by them.

Hilton Vienna plaza is a nice place to stay but you’ll be disappointed if you’re expecting good or decent service from the staff. There’s no one at the door all day, anyone can enter the hotel at any hour. Security is a big question . No member of the staff is seen throughout the hotel except the always so busy check in counters . I agree Hilton concept is express check in , check out but that’s not fair to the price they are charging. Moreover you’re given 2 bottles of water on check in day , no matter how many days you’re staying for . That’s not fair when they’re charging 300 euros a night. But TBH, we had the corner room which was nice, big and spacious . Stay was comfortable but service from the staff was beyond poor.

A great hotel with a small boutique feel the staff is extremely friendly and knowledgeable with directions and recommendations. Our room was large and comfortable with a large bathroom and great shower. We would definitely recommend staying there