Hotel Imperial Vienna

We chose the hotel because it was minutes away by foot from the Opera House and it was a wonderful choice. There were also several S-bahn stops near the hotel which made visiting various neighbourhoods in the city much easier. The staff were very friendly and helpful, especially the Front Desk and Concierge team. Herr Fischer kindly helped us with directions and change our dinner reservations upon arrival. The breakfast team at Cafe Imperial was also very accommodating for us sweet tooths, and kindly arranged a piece of the famous Imperial torte during breakfast! We will definitely come back to stay at Hotel Imperial when we have a chance to visit Wien again!

I expect a lot out of a Luxury Collection Hotel and this did not disappoint. The bed was dreamy, the sweets on your pillow divine and the staff was spectacular. Everyone on the staff made you feel Like a valued guest who has stayed there numerous times. As a Marriott Platinum, I recieved breakfast which was quite good. Both hot items and a buffet. The location cannot be beat. I would not hesistate to recommend this gorgeous hotel in Vienna. Thanks for letting me Call the Imperial home while in Vienna. I can’t wait to return!

This hotel, once the most prestigious in Vienna, offers old-style hospitality; however, it requires renovation. I had a tranquil room (208) and was happy, but the state of the room, despite being clean, was a bit shabby. There is no restaurant anymore, which is a con, but you can have a decent lunch and even a late dinner at the Café. Nice service, but not flawless. Competent Concierge.

We Travel the World and stay at the Finest Hotels so how did the Imperial Hotel Vienna capture our Hearts in a few short minutes… the Luxury and Glamour Surround You, uplift you and take you back to the Days of Royals, Leaders, Stars, Writers, Philosophers and the Titans of Business all mix to create a Legendary gathering of the Elevated and Enlightened. Today is no different, the Staff still treats guests like Royalty, smile as you arrive, check in on you to make sure you’re Happy, strive to exceed your expectations and provide all the comforts of a Palace. The Hotel remains the standout, extravagant gathering of exceptional personalities. How can a Hotel stand out as unequalled and unrivaled… leadership and staff are the secret to the Imperial’s Success and Stature. Under the Direction of a Giant in the Hotel Business, General Manager J. Thomas C. Van Opstal leads by example, walking the Hotel, mixing with customers and staff alike thus earning the Love and Respect of all who meet him. My wife said it Best “ G.M Opstal is the Sweetest and Most Important person in the Hotel, most GMs hide in the office but this Star Leader is constantly checking on all facets of the hotel experience.” Another unbelievable standout is Anita Bauer, Front Office Assistant Director met us when we arrived with a Huge smile and welcoming personality, she checked us in and gave us a personal tour raving about the hotel and its beloved history,her enthusiasm was contagious, her historical knowledge was enlightening thus making the the experience much more captivating. She checked on us often, showing her kindness and professionalism the whole trip. She’s one the finest managers we’ve ever met in the world and she made our Trip even more memorable. Because of GM Opstal and Manager Bauer, we’ve fallen in Love with Vienna and the Imperial Hotel, they have made us forever hotel guests because of their warmth and kindness❤️🙏😇

We had a wonderful stay at this luxury hotel in Vienna and are grateful for the good memories. The location is amazing and makes you feel like you are in the history of the palace. Everything was top notch. Of course, if I have the opportunity to come to Vienna again, I would like to stay here and enjoy the elegant atmosphere.