Hotel Sacher Vienna

A great experience in a gorgeous location! We loved the torte and apple strudel. I recommend a black coffee either the cake as it is super rich! This really was fabulous. We loved the decor of the restaurant and service. There was only a 20 minute wait. We left with chocolates to take home.

Hotel Sacher Vienna delivers exactly the kind of experience one hopes for from such an iconic property. The hotel is elegant, full of character and exceptionally well located, but what impressed us most was the quality of the service. The staff have been consistently attentive, courteous and efficient, while still creating a warm and personal atmosphere. There is a strong sense of professionalism throughout the hotel, and the overall experience feels polished without being impersonal. We also very much enjoyed the ambience of the public areas, although one small drawback is that the lounges and bars can often feel very busy with visitors who are not staying at the hotel. This is understandable given the reputation of Sacher, but as a resident guest, it can occasionally reduce the sense of privacy and exclusivity one might expect. Overall, however, this has been an excellent stay in one of Vienna’s most distinctive hotels. Beautiful surroundings, very good service and a genuinely memorable atmosphere.

Still my favorite hotel in Vienna. I love the concierge team, the housekeeping, reception, reservations and sales as well as the gorgeous Bleu Bar, overall service and focus on the customer. This is still the number one hotel in my book and I have had the opportunity to stay at other properties. I love the owners and GM plus the location and valets. Congratulations on your recent incredible award for being recognized for being recognized as the 42th most famous hotel in the top 50 in the world. Moving from the 50th position to 42th position is a huge award and you deserve it. You make a difference everyday especially when times are tough. You and your incredible team keep raising the bar.

I have stayed at this hotel on previous occasions and had been well pleased. After a few years absence due to covid etc I returned this last Christmas season. I was a bit shocked that a standard room now cost what a suite had last time I was there. I paid extra for a "view" room, only to find I was on the side of the building on the top floor with a "view" of the roof of the building across the street. A total misrepresentation. The room was large and the furnishings nice if not dated. No decorations of note. A huge toilet room, with nothing in it but a toilet, a huge waste of space. Christmas decorations in the lobby were a fraction of what was on display the last time I had visited. Staff were nice, the hotel was clean, and housekeeping did a good job. That said I did not feel that the experience justified over 1300 euro per night. Last time I was there I had a small suite for 800. That is a 100% price increase in 4 years. I guess it will be the Imperial next time.

This hotel is stunning! My friend and I went for the spa and it was an amazing experience! They outdid our expectations with little chocolates and fruit and tea immediately following our massage. Then a bottle of champagne came out!!! We also asked to try their sacher cake they are known for and the brought a small sample. It was pure delight. The sauna and steam room and waiting rooms were so nice!! The staff and manager Christie were so accommodating. A great experience.