Palais Hansen Kempinski Vienna

We loved our stay and very much enjoyed the blend of old and modern. They successfully combined elegance and luxury without being pretentious. Our room was spacious and phenomenal. Atrium is gorgeous and an excellent spot to chill out before heading to your next stop. The hotel is within walking distance from main attractions. Breakfast was excellent with Austrian pastries: I had the best linzer cake!

Excellent hotel in a beautiful quiet location of Vienna. I believe that this area has been recently modernized. The lobby skylight is wonderful with good size. The hotel breakfast was excellent. The staff from door meeting to reception to room services to restaurants were excellent.

Anantara Palais Hansen Vienna Hotel fulfilled ALL the standards of a luxury hotel! Impeccable service, exquisite decor, outstanding location, exceptional spa, and most importantly a hotel staff that is utmost focused on enhancing and elevating the guest experience. Every touchpoint with the Anantara staff from our arrival at the hotel, to checking-in, to being escorted to our rooms, to speaking with the concierge team, to being greeted at the lounge & bar, to being welcomed at the spa, and to being seated & served in the brasserie was done with a distinctive touch and notable attentiveness. Special praise and recognition goes to Manuel (front desk); Gregor (concierge); Gabor (concierge); Jen (brasserie); Milan (hotel porter, doorman); Martin (Theo's); Mehdi (hotel porter, doorman); Najib (front desk), & Israel (hotel porter). All of the aforementioned hotel staff individually as well as collectively made our stay at the Anantara Vienna Hotel very special, memorable, and meaningful! Lastly, as frequent global travelers & guests at Minor Hotel's luxury brand, Anantara hotels & resorts we have never been disappointed, unfulfilled, or displeased whatsoever. Anantara Vienna Hotel staff job well done, kudos! and Mr. Ammerstorfer, GM great job hiring the right people for the right job!

Excellent hotel and location. Moro is a great concierge and Micah excellent front desk person. If I owned the hotel I would give them a raise. Room is beautiful as we were upgraded to a suite and the lobby lounge has a beautiful bar. If I come back to Vienna this is first choice.

We came to Austria because our flight left from Vienna. We had begun our travels in Italy and had a wonderful time. However, I am so glad that we came to Austria. The city was magnificent, and our greeting at Anatara Palais Hotel was fabulous. Because we had booked through American Express, we were immediately given an upgrade in both rooms. Therefore, we ended up in a luxury suite which was beyond our wildest dreams. Not only was the room extra extraordinary, but I have traveled far and wide, and I have never met a more conscientious and kind staff. From the front desk to the restaurant to the spa, every member of the staff was exemplary. The location of the hotel is near to the historic city center, all of the best shoppings, café, Central, and other splendid cafés, and close to the metro and within walking distance of the canal. The streets were safe, the metro was bright and clean, the palaces were magnificent and welcoming, and the gardens, rival Versailles. This is the perfect place to take children and your young adults as you teach them how to travel. I cannot recommend Vienna enough for its culture, it’s civility, and its character and all of that comes together in the hotel I cannot wait to come to Austria again and I cannot wait to come back to Anatara Palaias Hotel.