Palais Hansen Kempinski Vienna

Last week we were in Vienna for 24 hour layover. We have stayed at beautiful Anantara hotel. Only 15 minutes walk to Stephansdom. Newely renovated hotel, spacious rooms. Great breakfast to start the day with lovely Day, Jana and Angelika who wait for you with perfect coffee and excellent recommendations for your food. Hotel is famous for it’s Theo’s tea time in the afternoon where you can have strong te and delicious savoury and sweet bites. If you feel festive there is a glass of Deutz champagne to accompany your tea. In the evening Theo’s bar offers you also a bite to eat and nice glass of wine. Their bar tender is also somm and knows his way around Austrian wines.

Anantara Palais Hansen Vienna – review First and foremost, a huge thank you to one of the outstanding managers, Mr. Vedad Bakovic, whose professionalism and hospitality made our stay even more memorable. This hotel is truly exceptional. We had previously been guests when the property was still operated by Kempinski. Since the takeover by Anantara, the transformation has been remarkable. The changes have dramatically elevated the quality of the hotel, and in my opinion, it is now one of the very best choices in Vienna. It clearly surpasses hotels such as the Park Hyatt Vienna, which is roughly twice the price. Yet at Anantara, the overall standard feels twice as good. The rooms are very spacious, beautifully designed, and extremely comfortable. The service is phenomenal from start to finish. The lobby is one of the most beautiful spaces you can see in Vienna. We are familiar with the lobbies at the Park Hyatt, The Ritz-Carlton, and the newly opened Mandarin Oriental, as well as the Rosewood in the city center. However, Anantara stands out among them all. This is a hotel that truly meets every possible expectation. It is very well maintained, the service is outstanding, and the rooms leave nothing to be desired. There is simply nothing to complain about. We will definitely be returning to this wonderful property many more times in the future. Best regards.

Stayed for three nights and wish it was longer. Everything worked, staff was very friendly, facilities top notch, F&B very good.

The property itself is beautiful, but I didn’t always feel genuinely looked after as a guest. While my requests were eventually taken care of, they were things I would have expected to be done without having to ask. For instance, there was no welcome amenity in my room until I raised it, and only then was it delivered. On the first night, turndown service was limited to a knock on the door and the delivery of two bottles of water and two sweets, rather than a proper turndown. The following night, turndown service was done correctly. Aside from these points, the staff were attentive and kind throughout my stay.

An accomodation of the highest possible level. Luxurious, recently renovated and clean rooms, an extremely polite and helpful personnel and a Palace (former Kempinsky Palace) in a walking distance from the centre. Never regretted the choice. "A la prochaine" my friends