SO/Vienna

Fantastic hotell with outstanding service. The staff are exceptionella helpful, proffesional, and have remarkable ability to make every guest feel den and valued. The breakfast is both extensive and delicious. Having travelled for business, averaring around three hotel nights for the per weekend for the past 27 Years. SO/Vienna is one of the very best hotels I have ever stayed in.

Absolutely delightful stay in the heart of Vienna. I researched for hours and decided to book the SO Vienna through the Chase Sapphire Reserve “The Edit” hotel experience. Received a $100 food and beverage credit and welcome gift. Upon arriving, the service was amazing. I was immediately offered cold water on a 100 degree day. Checked in immediately at 12:00pm. Upgraded to a larger room. The hotel itself is new, ultra modern, immaculate, and chic. High end materials everywhere. The included breakfast was wonderful with good options and made to order dishes. And then there is the room. Huge, great views of Vienna. Free drinks in the minifridge!!! Juices, waters replenished daily. I have never received such good service in 500 hotels. From check in to immediate responses to requests to turn down service that even included folding my clothes and folding my charger cables. I don’t think I’ll be returning to Vienna anytime soon, but the only reason I will is this amazing hotel.

We had an excellent stay, the room was great and loved having the mini bar for juices and water. The room had a great view of the city and loved watching the boats, and the bustle of the city. At the moment there is only a pop up bar on the top floor, as there are renovations going on, this didn’t impact us at all, the views are fantastic for a drink, the restaurant was closed but we ate out every night so wasn't a problem. The room was kept immaculate, loved the gifts left, the staff were amazing, really helpful and very friendly, we will definitely stay here next time we visit

My stay at the SO hotel was amazing! It started with my check-in which couldn’t have been smoother. After a long flight I arrived prior to check in and my room was ready. Everyone from the front desk, to the bell man and everyone in between pays special attention to every detail. Most importantly the breakfast was extraordinary and the service was even better. We had the same server, Erisa throughout our stay. She was amazing, attentive and extremely patient as we had our two children. Really appreciated it and was a great way to start the day. Would absolutely be back when I’m in Vienna.

Delightful - superb location. Top notch staff. I was able to secure a walk in booking at 7 o'clock in the morning. 7 for 7. Well done James ;)