The Yeatman

We went to Porto for a long weekend. This was one of our favorite hotels we have ever stayed in. The service was exceptional. The hotel is beautifully designed and has a lovely wine theme throughout. Our room was spacious with a stunning view of Porto and the bridge. The bathroom was modern and with a powerful shower. We loved the location of the hotel with stunning views over Porto and the Duoro river. It's just a short walk to the WOW museum and lots of Port lodges.

We went for a drink and experience on a waking tour we were doing ourselves. All staff were welcoming. Views were amazing. Atmosphere was warm and cocktails fabulous. Do yourself a favour and visit this amazing place. We are considering staying here on our next visit for the extra special experience

Very close to perfect: delightful staff; superb position with wonderful views over the Douro to Porto; spacious, comfortable rooms; top-quality breakfast; expertly curated items on Portuguese wine in the corridors (like a fascinating museum/art gallery); fine spa facilities; impeccable standard of fixtures and maintenance. I don't meant to sound churlish, but I do have two moans: it's all but impossible to escape the unrelenting and intrusive recorded "cocktail music" in all the public areas except the spa. Awful if you don't like it! Why not vary the style of music during the day, or have different types of music in different areas? Or relay the really good live music when the pianist is playing in the bar? Or - heresy - have some quiet areas? My second moan is: why on earth is there only one easy chair in the bedrooms, when there's ample space for a second one? Overall, though, one of the great hotels, with the high prices fully justified.

Absolutely loved everything about the Yeatman, especially the breathtaking view! We were in a room at the end of the hall on the 5th floor with a spacious terrace. It had great water pressure and was totally silent and quiet. Never heard any noise. It was immaculately clean. Lovely staff. Breakfast was fantastic. We were happy that we chose to stay on this side of the river in Vila Nova de Gaia and have the stunning view of Porto.

My family consisting of two couples upon recommendation from our wine supplier visited the Yeatman hotel yesterday to sit on their terrace for an afternoon drink and take in the views. We own a small hotel in the UK and were excited after the recommendation to visit. However upon arrival a very snotty nosed receptionist (who phoned down to the bar) informed us that if we had not booked a table then we were out of luck. We couldn’t find anywhere on the website to book a table for a drink but that may have been just us not being tech savvy. We decided to go and have a look at the bar and see what we were missing out on. EMPTY, completely EMPTY. So we asked one of the bar staff who said sure, are you hotel guests we explained no, he then said oh sorry we are fully booked we have a big party about to arrive (he was the gentleman we presume who spoke to the receptionist) however we said look we don’t mind where we sit (there was an abundance of lounge seating etc) so after some persuasion he let us sit in the lounge bar and we ordered our drinks. We ordered two bottles of sparkling wine with our delightful waitress. As she was so lovely we thought we’d ask if we could sit outside she looked shocked and said yes of course there’s loads of tables! So we did and we leisurely drank our fizz. Alas no surprise no party turned up! We travel a lot and stay In some of the best hotels in the world but this, I have never experienced before! Total shock and disbelief . Rude and uneducated staff. Should be ashamed of themselves and the receptionist should look for an alternative career. If my staff ever treated any of my customers like that I would be mortified.