Hotel Le Germain Quebec

We had an absolutely lovely day at this charming hotel. We came to celebrate a rather large birthday (mine). We found the beds and the room quite comfortable, not to mention quiet. The hotel is located close to everything, but it’s not on a touristy street, which is great. We were especially impressed by the quality of the service. Everyone was warm and helpful. I had a question about going to Montmorency Falls, as I was reading conflicting information about access and fees on the Internet. The young woman at the front desk wasn’t sure how to answer my questions, so she took it upon herself in the moment to call Montmorency Falls and get the answers I was looking for right there and then. That’s excellent customer service. Would definitely recommend this hotel to anyone visiting Quebec City. :-)

We really enjoyed our stay. The hotel is very well located, walking distance to all the sights at Old Quebec. On a rainy night, after a long day of sight-seeing, we were able to get drinks at the bar and room service with a generous cheese, nut, and olive board that came from an excellent restaurant across the street. They accommodated our Sprinter van in the parking lot.

Le Germain had a great atmosphere and location. It was walking distance to almost everything we wanted to see in Quebec. The check-in was easy, and the staff friendly and accommodating . The room was large and comfortable, clean, and had a Nespresso machine to feed my caffeine needs. (Also there was a great coffee machine that made almost any barista creation needed in the lobby). Noise was not an issue. We had taken an uber from the airport, but noted good parking behind the hotel with charging stations for electric vehicles. Bathroom amenities were great, and thoughtful. They were kind enough to extend a late checkout to us, even though we had booked thru a 3rd party. (To be honest, we had tried to book on their website, but our second nite was not available--whereas on the 3rd party site it was.....weird). I would stay again in a heart beat. While here, we did tour the "big hotel" on the hill. Much louder and with a crowded lobby..... we definitely made the right choice. Turn down service with a bucket of ice and chocolates was the icing on the cake. Thank you Le Germain!

Everything was superb . From the greeting , the easy car parking at rear and the lovely lounge with all day real coffee. The room was well appointed , had a nespresso machine and big comfy bed. The location was excellent with good access to attractions and dining . Finally excellent staff.

High end boutique hotel. Very well located for central Quebec City. Rooms individual to a very high standard w good views. Very comfortable bed, spacious room and elegant bathroom. Only drawback is huge steps at front door w no ramp